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3.9 out of 5

"On the whole fine, but noisy due to closeness to bar area " More

By a verified traveller on Wed 17 Jul 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
€57* Per night/room 31 Mar - 1 Apr

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Standard Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of The Grosvenor Plymouth's great location. During your stay, you're just a quick walk from Hoe Park. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a meeting room and TV in a common area
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Smeaton's Tower and Plymouth Pavilions

The Grosvenor Plymouth ratings based on 8 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Grosvenor Plymouth

Everyone (8)
2 out of 5
Unable to cancel booking and full fee although I notified them a long time in advance. Could have been more helpful

Posted by on 7 Dec 2021

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Comment from Hotel Management

8 Dec 2021 by The Grosvenor Team

Dear Sybil, Thank you for your review. Unfortunately, your booking type was non-refundable, which is why we were unable to refund you, regardless of the amount of notice given. We do offer a couple of more flexible options for future reference, that enable us to either refund or change dates where necessary. Kind Regards

3 out of 5
On the whole fine, but noisy due to closeness to bar area

Posted by on 17 Jul 2019

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Comment from Hotel Management

10 Sep 2019 by Jo Caswell - General Manager

Thank you for taking the time to leave us a review. I'm sorry you were disturbed by any noise from the bar. Last orders are at 11.30pm and it shuts completely at 12.00. We haven't had this complaint before, but should you choose to stay with us again we can certainly accommodate you further away from the bar area.

4 out of 5

Posted by on 22 Apr 2019

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Comment from Hotel Management

23 Apr 2019 by Jo Caswell - Genera Manager

Thank you for taking the time to leave us a good review. We look forward to seeing you again on your next trip to Plymouth.

4 out of 5

Posted by on 10 Dec 2018

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Comment from Hotel Management

10 Dec 2018 by Jo Caswell - General Manager

Thank you for leaving us a good review! We hope to welcome you back again soon.

5 out of 5

Concert and shopping with teenage daughters!!

Had a fantastic stay. Staff very helpful when we arrived early and took our stuff to room whilst we went shopping. Family suite was fantastic, my teenage girls especially loved the separate dressing room. Beds very comfy.

Posted by , from B on 11 Apr 2017

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5 out of 5

Posted by on 31 Jul 2019

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Comment from Hotel Management

2 Aug 2019 by Jo Caswell - General Manager

Thank you for leaving us such a great review score and we hope to see you again on your next visit to Plymouth!

4 out of 5

traditionelles Hotel an guter Lage

Pros: Zentrale Lage; Zimmer sehr ruhig; Zimmer und Aufenthaltsräume so richtig schön und gemütlich old fashioned eingerichtet; hoteleigene Parkplätze
Cons: Matratze und Kopfkissen könnten etwas bequemer sein;
Location: auf dem Plymouth Hoe oberhalb des Hafenquartiers Barbican, wo sich diverse Restaurants und Pubs befinden
Einzelzimmer mit Frühstück gebucht für neun Tage; Tagesausflüge mit Mietwagen

Posted by on 8 Aug 2018

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Comment from Hotel Management

16 Aug 2018 by Jo Caswell - General Manager

Danke, dass Sie sich die Zeit genommen haben, uns eine tolle Bewertung zu hinterlassen. Wir hoffen, Sie in Zukunft wieder zu begrüßen.

4 out of 5
Très bien Il faut juste prévoir de trouver une place de parking dans les rues adjacentes et payer

Posted by on 25 Jun 2017

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Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Grosvenor Plymouth also features complimentary newspapers in the lobby and a television in common area.

  • 40 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Plymouth Station (1.8 km / 1.1 mi)

Room Amenities

The Grosvenor Plymouth offers 40 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Plymouth hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:30 PM
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.00 for adults and from GBP 6.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grosvenor Plymouth Hotel
  • Grosvenor Plymouth
  • Grosvenor Hotel Plymouth
  • The Grosvenor Plymouth Hotel
  • The Grosvenor Hotel Plymouth
  • Grosvenor Hotel Plymouth
  • The Grosvenor Hotel Plymouth
  • The Grosvenor Plymouth Hotel
  • The Grosvenor Plymouth Plymouth
  • The Grosvenor Plymouth Hotel Plymouth
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.