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The Grosvenor Plymouth

3.5 star property

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Photo gallery for The Grosvenor Plymouth

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Exterior
Lounge
Lobby sitting area
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
7-11 Elliot Street, The Hoe, Plymouth, England, PL1 2PP
  • Place, Hoe Park
    ‪1 min walk‬
  • Place, Plymouth Pavilions
    ‪6 min walk‬
  • Place, University of Plymouth
    ‪12 min walk‬

Room options

View all photos for Superior Double Room

View from room

Superior Double Room

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Double Room

7.8 out of 10
Good
(6 reviews)
  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite, 1 Double Bed

View from room

Grand Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Double or Twin Room, Multiple Beds

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Double or Twin Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 11 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Studio Suite, Multiple Beds

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Family Studio Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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About this property

The Grosvenor Plymouth

Hotel with a bar, 7-minute walk to Plymouth Pavilions
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a meeting room. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a TV in a common area and a banquet hall.
The Grosvenor Plymouth offers 40 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. 32-inch flat-screen televisions come with digital channels. This Plymouth hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of The Grosvenor Plymouth's great location. During your stay, you're just a quick walk from Hoe Park. Features include free WiFi in public areas and a free manager's reception, plus a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a meeting room and TV in a common area
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 10-minute walk of Smeaton's Tower and Plymouth Pavilions
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

This 3.5-star Plymouth hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Iron/ironing board on request
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: GBP 40 per accommodation, per stay (varies based on length of stay)
  • Heating fee: GBP 2 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grosvenor Plymouth Hotel
Grosvenor Plymouth
Grosvenor Hotel Plymouth
The Grosvenor Plymouth Hotel
The Grosvenor Hotel Plymouth
The Grosvenor Plymouth Hotel
The Grosvenor Plymouth Plymouth
The Grosvenor Plymouth Hotel Plymouth

The Grosvenor Plymouth Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 511 out of 903 reviews
Rating 8 - Good. 314 out of 903 reviews
Rating 6 - Okay. 62 out of 903 reviews
Rating 4 - Poor. 11 out of 903 reviews
Rating 2 - Terrible. 5 out of 903 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff lovely both on arrival and departure. Breakfast freshly cooked and lush. Single room was just the job, clean and shower great, however bed a bit squeaky when moving but slept well. Great location near Hoe and not far from City Centre. Price was good value and better than well known chain hotels.
Stayed 1 night in Sep 2025

10/10 Excellent

Latifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Abigail

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Ok Expensive for what it was. Small room on 4th floor no lift, was not made aware of this at booking and with elderly mother she found the stairs hard. Shower did not work, broken. Parking very limited and could not reserve. Okay very basic
Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Um-E-Eiman

Stayed 1 night in Sep 2025

10/10 Excellent

Jo

Stayed 1 night in Sep 2025

6/10 Okay

Andy

Liked: Cleanliness, staff & service
Nice welcoming staff and clean room. The single bed was appalling, uncomfortable and creaked like a Napoleonic warship even with the slightess movement. Not a restful night despite a quiet location in the hotel.
Stayed 1 night in Sep 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel if you don’t have a car

Close to Plymouth Hoe and not to far from city centre. Parking is not really possible on the roads. You have to use the public car park which is not cheap.
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was limited to a place to sleep as I was attending sporting event, so experience limited, however the room was clean, shower decent and check in and out very friendly and efficient so no complaints at all!
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plymouth Hoe

Stayed one night on business. Good hotel with a certain style for the locality. Friendly staff who were happy and upbeat. Good brekkie.
Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service
Very friendly staff excellent breakfast including very good cooked breakfast Well positioned for Plymouth Hoe and the centre
Stayed 4 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is a heritage listed building it is beautiful just beware it is old location is amazing walking distance for around major areas in Plymouth if you are after something traditional this is a great find Shower was a little hard to work out and took some time to heat up but that us normal with old buildings
Stayed 2 nights in Aug 2025

10/10 Excellent

Graeme

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Grosvenor hotel was a lovely place to stay, clean and tidy, breakfast was great with options for your liking, staff was very friendly and helpful, would highly recommend
Stayed 2 nights in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Little Gem

Stayed in many places in Plymouth city and This place is a little gem. All the staff we came across were all really friendly and the breakfast was bang on for what we paid
Stayed 3 nights in Aug 2025

10/10 Excellent

Liberty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel

The hotel itself is beautiful. There’s no lift, which is understandable as it’s a listed building, but something to be aware of if you have mobility issues. The staff are wonderful and go above and beyond to look after guests. Donna, the lady who takes care of the dining room, deserves a special mention because she keeps the area spotless and adds thoughtful touches that make the space feel welcoming every time you walk in. (Incidentally, this is the first hotel I’ve stayed in that offers yummy boiled eggs and soldiers for breakfast! 😋) I was very lucky during my stay because the guests next to me were quiet. However, the day before I left new arrivals moved in and were constantly up and down the stairs banging on doors, which was quite disruptive. I experienced a small payment issue, but Anna resolved it within minutes, which was much appreciated. I stayed in Room 34 and would strongly recommend installing a proper handle on the inside of the door. The Yale-style latch combined with the door dragging tightly on the carpet makes it almost impossible to open. Anyone with arthritis or limited hand mobility would struggle and in an emergency this could prove dangerous. One small gripe: I noticed while the rooms were being aired by housekeeping that the larger twin and family rooms had 50” TVs, whereas my single room only had a very small wall-mounted TV. It felt a bit disappointing as it made the single room seem less considered in comparison.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rehana

Stayed 3 nights in Aug 2025

8/10 Good

David

57th WA

Wedding Anniversary Weekend Away.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Grosvenor. I appreciated its history and the two lounges had comfy seating. It was a few minutes walk away from The Hoe where I enjoyed strolling and sitting on the benches looking out onto the water. The staff were friendly and helpful. The room was very clean, as was the bathroom. I loved the deep bath. The bed was comfortable and the blackout curtains made the room nice and dark for sleeping. Breakfast was delicious with many options. I highly recommend this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Break away from my job as a live in carer. To recharge my batteries and chill out. Had a great stay, did a lot of walking.
Stayed 3 nights in Aug 2025

10/10 Excellent

Bronte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Perfect for a night away
Stayed 1 night in Aug 2025

8/10 Good

Abby

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Amenities
Great wee gem of a hotel in a great area right beside The Hoe. Lovely staff, great stay!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

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