The reception area appeared to be understaffed because I had to wait a while to be seen on 2 occasions.
Staff- Polite, friendly and approachable.
Room: Bed was comfortable, firm mattress and a good height. Pillows nice and firm.
The bathroom wasn't cleaned properly, I had to clean the toilet and the sink had a couple of little black particles (looked like fluff), on the
sides.
Flooring in the bathroom wasn't cleaned properly.
The carpet outside the bathroom was filthy. Window should have been open to let air in.
The bedroom chair wasn't comfortable, should be padded.
Tea selection wasn't great, (only one peppermint teabag).
Breakfast- the scrambled eggs had water in it, the food (mushrooms, beans, eggs, and bacon was all cold. The hot chocolate was beautiful though 😍
Great location, close to amenities and local shops. This is the second time I've stayed at the Ibis and I like it, however in comparison to another hotel I've stayed at in Reading, which was slightly cheaper, improvements need to be made.