Hilton Garden Inn Syracuse

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Where to?

Dates

August 2025

September 2025

Relax in this stylish living room with a view of the outdoors, featuring two sofas, a coffee table, and a comfortable chair.

Relax by the pool with lounge chairs and a seating area.

Relax in a spacious room with a large bed, flat-screen TV, and a large mirror.

Relax in this spacious living area with a comfortable sofa, desk, and fireplace.

Relax in a spacious living area with a comfortable sofa and armchairs, a flat-screen TV, and a fireplace.

Overview
Rooms
Location
Policies

Popular amenities

Room service
Bar
Breakfast available

Explore the area

6004 Fair Lakes Rd, East Syracuse, NY, 13057

Destiny USA
‪9 min drive‬
Syracuse University
‪11 min drive‬
JMA Wireless Dome
‪12 min drive‬
Syracuse, NY (SYR-Hancock Intl.)
‪11 min drive‬

Room options

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Aqua View

Excellent

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible

Excellent

Sleeps 2
1 King Bed

One King Bed

Excellent

Sleeps 3
1 King Bed

One King Bed

Very good

Sleeps 3
1 King Bed

Room, Accessible

Exceptional

Sleeps 4
2 Double Beds

Standard Room

Very good

Sleeps 2
1 King Bed

One King Bed

Exceptional

Sleeps 4
1 King Bed

Room

Exceptional

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Room, 1 King Bed (With Drinks-Snacks)

Sleeps 4
1 King Bed

Similar properties

DoubleTree by Hilton offers a resort-like atmosphere with a pool and outdoor seating.

Pool
Free airport shuttle
Pet-friendly
Parking included

for 1 room

includes taxes & fees

18 Aug - 19 Aug

About this property

Hilton Garden Inn Syracuse

Hotel with free parking, in the vicinity of Syracuse University

An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.

Hilton Garden Inn Syracuse offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs, hair dryers, and toothbrushes and toothpaste.

This East Syracuse hotel provides complimentary wired and wireless Internet access. 42-inch LCD televisions come with digital channels. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Syracuse. During your stay, you'll be close to Erie Canal Museum. Free WiFi in public areas, free self parking, and an indoor pool are available.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Take a swim in the indoor pool or soak in the hot tub
Amenities include a front-desk safe, a business center, and meeting rooms
Onsite recreation includes a 24-hour gym
10 minutes by car from Erie Canal Museum and 10 minutes from The Oncenter
Cats and dogs welcome for a fee

Hilton Garden Inn Syracuse offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Hilton Garden Inn Syracuse also features gift shops/newsstands, a garden, and a picnic area. Free self parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11:00 AM.

Wild Goose Pub - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Cooked-to-order breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 10.95 for children
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

Wild Goose Pub

Things to do

24-hour gym
Hot tub
Indoor pool

Family friendly

Grocery/convenience store
In-room microwave
In-room refrigerator
In-room sofa bed
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services

Business services

Business centre
Meeting rooms

Outdoors

Garden
Outdoor furniture
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk

1 building
3 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2002
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Fireplace in lobby
No plastic coffee stirrers
Reception hall
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Sofa bed

Bathroom

Bathtub
Hair dryer
Private bathroom
Toothbrush and toothpaste
Towels provided

Entertainment

42-inch LCD TV with digital channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Limited room service
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets: USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
Pet deposit: USD 150.00 per stay
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Syracuse

Hilton Garden Inn Syracuse

Syracuse Hilton Garden Inn

East Syracuse Hilton

Hilton East Syracuse

Hilton Garden Inn Syracuse Hotel East Syracuse

Hilton Garden Inn Syracuse Hotel

Hilton Syracuse East Syracuse

Hilton Garden Inn Syracuse Hotel

Hilton Garden Inn Syracuse East Syracuse

Hilton Garden Inn Syracuse Hotel East Syracuse

Hilton Garden Inn Syracuse Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Sandrea

Business traveller

3 May 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

So the bedsheets didnt fit my king sized bed. They kept coming off at the corners. They gave us new ones to put on the beds ourselves, however those didn't fit either! The internet went down & they sent the maintenance man to fix it! He had no clue how to fix the internet....that wasnt shocking to know that! The woman at the front desk talked to me like I was stupid....what a joke!

Stayed 1 night in May 2025

8/10 Good

Sandrea

Business traveller

2 May 2025

Liked: Cleanliness, property conditions & facilities, room comfort

The hotel is clean & staff is friendly. The bed sheets don't fit the king sized bed. Its not emd all...will definitely be back again. Pool & hot tub are ok. Pool floor needs to he redone...but clean.

Stayed 1 night in May 2025

10/10 Excellent

Andrew, San Francisco

30 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean and comfortable hotel a short drive from Syracuse airport. Comfortable beds. Friendly and helpful staff. Good breakfast.

Stayed 1 night in Apr 2025

2/10 Terrible

Bernard

Travelled with family

28 Apr 2025

Was given an occupied room and opened the door found guests sleeping. Potentially a dangerous situation since I could have ended up shot or injured. Very dangerous situation indeed

Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family

22 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel in an industrial park

Stayed 1 night in Apr 2025

8/10 Good

Bethzaida

Travelled with family

22 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

6/10 Okay

Joseph

Travelled with family

21 Apr 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Not enough seating outside to enjoy outside N we did not get any knock on door to replace coffee or toilet paper had to ask n takef from janitor cart

Stayed 2 nights in Apr 2025

10/10 Excellent

Kristen

21 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Sheena

20 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Apr 2025

8/10 Good

Paul

20 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We liked how it was close to the highway, Don’t go to ruby tuesdays nearby you will be disappointed. We also liked sitting on the benches at night by the pond on the hotel property. Pool and spa hours were 6am-10pm. The rooms and facilities were clean. Wish Expedia told us about no breakfast through a third party booking and the $50 refundable “incidental fee.” It was a short 15 minute ride to the JMA Dome. Overall we were happy with our stay and would definitely visit there again if we have to stay in the area again.

Stayed 2 nights in Apr 2025

2/10 Terrible

Heather

18 Apr 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, amenities

The first room was very dirty and staff was very loud and rude

Stayed 1 night in Apr 2025

6/10 Okay

Shelby

Travelled with family

13 Apr 2025

Disliked: Room comfort

Stayed 1 night in Apr 2025

6/10 Okay

Kerstin

11 Apr 2025

Liked: Staff & service

Staff were friendly and helpful. Bed was too soft, pillows the same, and had a rough sleep the first night. HVAC was very loud.

Stayed 2 nights in Apr 2025

8/10 Good

Laura

6 Apr 2025

Stayed 1 night in Apr 2025

6/10 Okay

Esther

Travelled with family

6 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wish there were restaurants closer. Breakfast and Dining Room food was great.

Stayed 3 nights in Mar 2025

10/10 Excellent

Beth

30 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

28 Mar 2025

Stayed 1 night in Mar 2025

8/10 Good

Nicole

25 Mar 2025

Liked: Cleanliness, property conditions & facilities

Very nice property, clean rooms. Nothing to do in the immediate vicinity. Front desk staff at check in was not very kind or friendly but gentleman in morning was fun. Overall good stay for what we needed.

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

24 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Travelled with family

23 Mar 2025

Disliked: Cleanliness, amenities, property conditions & facilities

Very disappointed

Stayed 2 nights in Mar 2025

8/10 Good

bruce

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

krystle

Travelled with family and small children

16 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stay was good.

Stayed 1 night in Mar 2025

6/10 Okay

Jesse

Travelled with family and small children

16 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property was well taken care of and clean. The only issue i had was when we arrived we stood there for 10 min while waiting for the staff to do whatever they were doing. Then they moved us at last minute to a room with one king bed while i paid for a king bed plus a sofa bed so we had to sleep 3 wide. Staff did not consider while 3 of us stood there for them yo see

Stayed 1 night in Mar 2025