Hilton Garden Inn Syracuse

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Room service
Bar
Breakfast available

Explore the area

6004 Fair Lakes Rd, East Syracuse, NY, 13057

Destiny USA
‪9 min drive‬
Syracuse University
‪11 min drive‬
JMA Wireless Dome
‪12 min drive‬
Syracuse, NY (SYR-Hancock Intl.)
‪11 min drive‬

Room options

Premium bedding, pillow-top beds, in-room safe, iron/ironing board

Aqua View

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible

Sleeps 2
1 King Bed

One King Bed

Sleeps 3
1 King Bed

One King Bed

Sleeps 3
1 King Bed

Room, Accessible

Sleeps 4
2 Double Beds

Standard Room

Sleeps 2
1 King Bed

One King Bed

Sleeps 4
1 King Bed

Room

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Room, 1 King Bed (With Drinks-Snacks)

Sleeps 4
1 King Bed

Similar properties

Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Pool
Hot tub
Breakfast included
Pet-friendly

for 1 room

includes taxes & fees

3 Jul - 4 Jul

About this property

Hilton Garden Inn Syracuse

Hotel with free parking, in the vicinity of Syracuse University

An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.

Hilton Garden Inn Syracuse offers 100 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs, hair dryers, and toothbrushes and toothpaste.

This East Syracuse hotel provides complimentary wired and wireless Internet access. 42-inch LCD televisions come with digital channels. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Syracuse. During your stay, you'll be close to Erie Canal Museum. Free WiFi in public areas, free self parking, and an indoor pool are available.

Free WiFi
Free self parking
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Take a swim in the indoor pool or soak in the hot tub
Amenities include a front-desk safe, a business center, and meeting rooms
Onsite recreation includes a 24-hour gym
10 minutes by car from Erie Canal Museum and 10 minutes from The Oncenter
Cats and dogs welcome for a fee

Hilton Garden Inn Syracuse offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Hilton Garden Inn Syracuse also features gift shops/newsstands, a garden, and a picnic area. Free self parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11:00 AM.

Wild Goose Pub - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Cooked-to-order breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 10.95 for children
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

Wild Goose Pub

Things to do

24-hour gym
Hot tub
Indoor pool

Family friendly

Grocery/convenience store
In-room microwave
In-room refrigerator
In-room sofa bed
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services

Business services

Business centre
Meeting rooms

Outdoors

Garden
Outdoor furniture
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk

1 building
3 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2002
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Fireplace in lobby
No plastic coffee stirrers
Reception hall
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Sofa bed

Bathroom

Bathtub
Hair dryer
Private bathroom
Toothbrush and toothpaste
Towels provided

Entertainment

42-inch LCD TV with digital channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Limited room service
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets: USD 50 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Only dogs and cats are allowed
Maximum 2 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 15.95 for adults and USD 10.95 for children
Pet deposit: USD 150.00 per stay
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.

We should mention

Pool access available from 7:00 AM to 10:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Syracuse

Hilton Garden Inn Syracuse

Syracuse Hilton Garden Inn

East Syracuse Hilton

Hilton East Syracuse

Hilton Garden Inn Syracuse Hotel East Syracuse

Hilton Garden Inn Syracuse Hotel

Hilton Syracuse East Syracuse

Hilton Garden Inn Syracuse Hotel

Hilton Garden Inn Syracuse East Syracuse

Hilton Garden Inn Syracuse Hotel East Syracuse

Hilton Garden Inn Syracuse Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

bruce

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

krystle

Travelled with family and small children

16 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

Stay was good.

Stayed 1 night in Mar 2025

6/10 Okay

Jesse

Travelled with family and small children

16 Mar 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property was well taken care of and clean. The only issue i had was when we arrived we stood there for 10 min while waiting for the staff to do whatever they were doing. Then they moved us at last minute to a room with one king bed while i paid for a king bed plus a sofa bed so we had to sleep 3 wide. Staff did not consider while 3 of us stood there for them yo see

Stayed 1 night in Mar 2025

10/10 Excellent

Hangyoon

Travelled with family

15 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

David

12 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I like the layout of the rooms. the lobby area and restaurant/bar are nice

Stayed 1 night in Mar 2025

8/10 Good

Shubhranshu

Travelled with family

10 Mar 2025

Good clean property. Service could have been better. There was no facial tissue in the bathroom, at the first place and when called they responded come down and take it :( Location - could have been better. No food options near by.

Stayed 1 night in Mar 2025

6/10 Okay

Adena

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

Gavin

8 Mar 2025

Stayed 1 night in Feb 2025

10/10 Excellent

melissa

3 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing! Easy checkin great room and excellent service

Stayed 1 night in Mar 2025

10/10 Excellent

Keith Mollnow

Travelled with family, Travelled with family and small children

3 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

Only complaint i have is i wish breakfast was included. Had i know it wasnt i would of picked a different hotel. But other than that it was a good and easy stay.

Stayed 2 nights in Feb 2025

2/10 Terrible

Adri

Travelled with family and small children

3 Mar 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Bathroom infested with booklice, I thought they were bedbugs until I researched the bugs more. Housekeeping came and took the infested shower curtain, I was told to go to the front desk to speak with the manager, I was told I would receive a refund for the room. Never received said refund, I’ve contacted the hotel and Expedia with no luck because the hotel is denying a refund after they already told me the funds were released. Very unprofessional. My child didn’t even get to bathe before a surgery that was scheduled in the area because of the infestation. Absolutely repulsive.

Stayed 1 night in Feb 2025

10/10 Excellent

jade

Travelled with family and small children

27 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean

Stayed 1 night in Feb 2025

10/10 Excellent

Timothy, Sibley

Travelled with family

25 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2025

8/10 Good

Gerald

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

The property was clean and well taken care of. The staff was good and took great care of the customers that were there.

Stayed 1 night in Feb 2025

8/10 Good

Bradley

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

8/10 Good

Amber

Travelled with family

22 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities

I was a bit stressed when we first arrived (plans had changed) the front desk was not very friendly. She did eventually help me but again could have been more friendly about it. Room was clean. Myself and son loved the pool and hot tub. Breakfast staff was very kind. Lobby is pretty.

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family

22 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only issue was I reserved a room with a king bed and pullout sofa and ended up with a king bed and rollaway bed.

Stayed 1 night in Feb 2025

10/10 Excellent

Karen

21 Feb 2025

Liked: Cleanliness, property conditions & facilities

Daphne and the pub are awesome. Breakfast needs serious work. They were out of most food, there was no cutlery and they ran out of coffee. The server was slow and disinterested.

Stayed 1 night in Feb 2025

4/10 Poor

Chris

Business traveller

16 Feb 2025

Liked: Cleanliness

Disliked: Staff & service

To many mixups and issues. Not the Hilton i know.

Dogs barking all night. Room mixups that made us have to pack up and move to a different room. Then the manager in the morning checking me out when were just trying to speak with him about the breakfast buffet that was not what was advertised. Just not the Hilton Experiance. I will find another hotel in that area as they treated me like I was second class on the morning shift.

Stayed 1 night in Feb 2025

4/10 Poor

Keain

16 Feb 2025

Liked: Amenities

Disliked: Staff & service, property conditions & facilities

We had issues with toilet it was clogged the entire time had to use public restroom in hallway told staff and never got fixed

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

16 Feb 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Feb 2025

2/10 Terrible

Jullian

Business traveller

13 Feb 2025

Liked: Amenities

Disliked: Cleanliness, staff & service, property conditions & facilities

I booked online for business for the night, the lady who was checking me in was amazing very sweet. I dropped my bags and left to work. I came back different person than check in, bathtub was dirty, stains on the furniture very upsetting went down stairs and they said nothing they can do so late. I booked for the jacuzzi room wasn’t able to use. Bedding was clean. But rest of it very upsetting.

Stayed 1 night in Feb 2025

8/10 Good

Carrie

Travelled with family, Travelled with pets

10 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was great, and our dog enjoyed her first hotel as well:)

Stayed 1 night in Feb 2025

8/10 Good

Gina

9 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Sherri, Roaring Spring

Business traveller

8 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was not bad. The issue I had was the sink was leaking underneath in the bathroom. I don't think it just started when I got there and when housekeeping was cleaning, they should have noticed. Next, it is shocking that the "breakfast" which is basically yogurt, some wrapped fruit, pan of scrambled eggs, etc. (your typical hotel breakfast) was not included. It was embarrassing to not realize. The lady politely explained but that is ridiculous that there is a fee for this.

Stayed 1 night in Feb 2025