Hilton York

4.0 star property

Choose dates to view prices

Photo gallery for Hilton York

Meeting facility
Daily English breakfast (GBP 19.95 per person)
Exterior
Exterior
Deluxe Room, 1 Double Bed, Balcony (Tower View)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
1 Tower Street, York, England, YO1 9WD
  • York City Walls
    ‪2 min walk‬
  • Shambles
    ‪4 min walk‬
  • York Minster
    ‪11 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪56 min drive‬

Room options

Family Room, 1 Double Bed

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Suite, 1 King Bed with Sofa bed

  • 14 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Balcony (Tower View)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Alii)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed (Tower View)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton York

Hotel with a restaurant, steps from York City Walls
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service, and conference space are onsite.
Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton York's great location gets high marks from our customers. During your stay, you're just a quick walk from York City Walls. A restaurant, a gym, and a bar are available.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • WiFi for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the central location
  • Steps from York City Walls and 4 minutes by foot from Shambles
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 4331 square feet (402 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:00 AM.
Hilton York has a restaurant on site.
Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 14.99)

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Towers Restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4,331 square feet of conference space
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Handrails in stairways (96 centimetre high)
  • Lift (106 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired internet: GBP 14.99 (rates may vary)
  • Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
  • Covered self parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York

Hilton York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 443 out of 1001 reviews
Rating 8 - Good. 289 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Stayed 1 night in Jan 2025

4/10 Poor

Thom

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the hotel is extremely dated. The carpets, wallpaper, furniture curtains etc. all 90s throwbacks, in a bad way. The bath is narrow and the shower curtain horrible. They were tight with toilet roll also. The ‘double’ bed was the smallest double I’ve slept in, it was more 3/4 length. It was an uncomfortable nights sleep. There is no air conditioning in the rooms and the windows hardly open. The room was stuffy and warm. We would not stay here again. Far too old fashioned. Check out Clementine hotel in Bootham instead - absolutely amazing in every way!
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Emma

Stayed 1 night in Jan 2025

8/10 Good

Theresa

Stayed 1 night in Jan 2025

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Guy

Travelled with family
Liked: Cleanliness, amenities
Reception staff were lovely, and most of the staff at breakfast were lovely and helpful too.
Stayed 2 nights in Jan 2025

8/10 Good

Keith

Liked: Cleanliness
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Well positioned

Well Positioned hotel in need of refurbishment. Good service
Stayed 2 nights in Dec 2024

10/10 Excellent

arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very friendly staff. The room was a great size and very comfortable bed
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service

Uncomfortable stay

Rooms are tired especially the bathroom. The rooms were very hot at night. No aircon which led to an uncomfortable nights sleep..Overpriced drinks and food. Polite and efficient staff in the reception and bar area. Unfortunately, its not worth the price.
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to town & other attractions. Good breakfast choice.
Stayed 2 nights in Dec 2024

2/10 Terrible

Shaun

Stayed 1 night in Dec 2024

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION EASY PARKING BRILLIANT
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Stayed 2 nights in Dec 2024

8/10 Good

philip

Not all residents are going to the party

A separate space for loud Christmas parties would be good to allow the many other paying guests to enjoy their stay!
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service

Noisy Far to expensive for what it was

Restoration work was taking place. We had no prior warning of this even though it was obvious it had been on-going for a while. We should have received some kind of price reduction when booking. Also the walls are to thin we could hear the man snoring in the next room very clearly. When booking I was of the opinion that car parking would be free but I was charged £30 taking my cost for a one night stay plus breakfast to over £220 on a Tuesday!!
Stayed 1 night in Dec 2024

6/10 Okay

darin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
location was good . check in is annoying at 3.00 pm. Slow bringing up bags to room .
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2024

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel is very tired and bathrooms were tiny with lipstick smeared on shower curtain….. Worst Hilton that I have ever stayed in - Good location though
Stayed 1 night in Dec 2024

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights short walk from railway station checking in was quick room was ready at 12 o’clock which was great room was clean. Could do with a redecoration but was fine for now. Only problem was the bed is really hard that needs sorting but apart from that pleasant stay f breakfast was lovely in the mornings really good choice of food and service, really enjoyed our stay. Would recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Larraine

Stayed 2 nights in Nov 2024

10/10 Excellent

Gemma

Stayed 1 night in Nov 2024