Hilton York

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Where to?

Dates

August 2025

September 2025

Double Guest Room with Balcony and Tower View

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Bar
Room service
24/7 front desk
Parking available

Explore the area

1 Tower Street, York, England, YO1 9WD

Jorvik Viking Centre
‪2 min walk‬
Shambles
‪3 min walk‬
York Minster
‪8 min walk‬
Leeds (LBA-Leeds Bradford)
‪49 min drive‬

Room options

Double Room with Sofa bed

Exceptional

14 sq m
Sleeps 3
1 Double Bed

Two Double Bed Guest Room

Very good

14 sq m
Sleeps 4
2 Double Beds

Premium Suite, 1 King Bed with Sofa bed

Exceptional

14 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Double Guest Room

Excellent

14 sq m
Sleeps 2
1 Double Bed

Double Guest Room with Balcony and Tower View

Very good

14 sq m
Sleeps 2
1 Double Bed

Accessible Double Room

Good

14 sq m
Sleeps 2
1 Double Bed

King Guest Room with Tower View

Excellent

14 sq m
Sleeps 2
1 King Bed

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

31 Aug - 1 Sept

About this property

Hilton York

Hotel with a restaurant, a short walk to Shambles

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service, and conference space are onsite.

Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton York's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. A restaurant, a gym, and a bar are available.

Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
WiFi for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym
Guests have great things to say about the location and the helpful staff
Just a 4-minute walk from Shambles and 11 minutes by foot from York Minster

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 4331 square feet (402 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:00 AM.

Hilton York has a restaurant on site.

Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
Available in some public areas: WiFi (GBP 14.99)

Parking and transport

Electric car charging station on site
Covered parking on site (GBP 30 per day)
Limited on-site parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
A bar/lounge
A restaurant

Restaurants on site

Towers Restaurant

Things to do

Conveniences

24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

4,331 square feet of conference space
8 meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Assistive listening devices
Assistive listening devices in meeting rooms
Front entrance ramp
Handrails in stairways (96 centimetre high)
Lift (106 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (74 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

4 floors
Ballroom
Banquet hall
Built in 1986
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

40-inch smart TV

Food and drink

24-hour room service
Electric kettle

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 19.95 per person
Fee for in-room wireless internet: GBP 14.99 (rates may vary)
Fee for in-room wired internet: GBP 14.99 (rates may vary)
Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
Covered self parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel

Hilton Hotel York

Hilton York

York Hilton

Hilton International York

York Hilton International

Hilton York Hotel York

Hilton York York

Hilton York Hotel

Hilton York Hotel York

Hilton York Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Poor

Peter

Travelled with partner

22 May 2025

Liked: Cleanliness

Disliked: Staff & service

Its was in a great position. However it seemed to be understaffed. On our checkin found victoria extremely rude. However the next day , mavis the trainee receptionist was extremely helpful. .

Stayed 2 nights in May 2025

10/10 Excellent

Miss

22 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very accommodating on arrival. We were there early and were able to get intonour romm straight away. Friendly staff. Very helpful. Ideal car parking

Stayed 1 night in May 2025

8/10 Good

June

20 May 2025

Liked: Staff & service, property conditions & facilities

Upgrade to king size bedroom was not worth the extra charge

Stayed 1 night in May 2025

6/10 Okay

Andrew, Sedgefield

Travelled with family

20 May 2025

Liked: Cleanliness, property conditions & facilities

The property was ok and staff friendly enough but we had an issue with one of the guests who was disabled. We sent a message to the hotel before we went but when we got there the hotel said they had not read it as they get so many and are too busy. May I suggest you either increase resources so that you can read and respond to messages or remove the service so people know they need to find other ways of contacting the hotel - some of these messages could be very important!

Stayed 1 night in Apr 2025

10/10 Excellent

Umbereen

19 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Nicola

17 May 2025

Stayed 2 nights in May 2025

6/10 Okay

Gerald

Travelled with partner

15 May 2025

Liked: Cleanliness, property conditions & facilities

Did not like that valet parking was mandatory. I like to have easy access to my car at all times. Small rooms

Stayed 1 night in May 2025

4/10 Poor

Robert

15 May 2025

Disliked: Staff & service, property conditions & facilities

Room poorly equipped, no fridge, very limited storage, draws, cupboard space, wardrobe space, no bags for Nepresso, wi-fi unavailable (we were told we could get it in the gym), could not get programme list on television. Receptionist attitude was 'flippant' and although we asked for our comments to be passed on, when we spoke to assistant manager (who was a lot better), she knew nothing about our concerns. We paid for a 'deluxe room' but could not see how our room could be more basic, so we asked the question and was told all the rooms are small, the only difference between a standard and deluxe room is that a deluxe room has a view of Clifford's Tower, rather than walls of other buildings and has air-conditioning. We dined at the hotel restaurant the first night of our stay and found it was expensive for what we got and our food was warm at best. It cost just under £60.00 for a burger, a salad and two of the smallest coca-colas we have ever seen (£4.00 each) and did not go back the following night, preferring a very nice meal at a nearby Italian restaurant. We will never book Hilton again.

Stayed 2 nights in May 2025

2/10 Terrible

William

Travelled with family and small children

12 May 2025

Disliked: Property conditions & facilities

The hotel refused to let my 10 year old child sleep in our room… but they were willing to rent me a additional room for him to stay in alone… Ruined our visit… We went to another hotel that had no issues with our 10 year old boy Very unrealistic & nightmarish…. I will never stay at a Hilton ever again

Stayed 1 night in May 2025

10/10 Excellent

Becky

10 May 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

david

10 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tom

5 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

All good except the family room was too small for 2 double beds

Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

3 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

This is a great hotel clean and central but most of all lovely staff who are professional and efficient but also kind and friendly which makes for a relaxed atmosphere. It might be a bit dated in decor but it’s still smart and well looked after. I’ve been several times and would always stay here if in York

Stayed 1 night in May 2025

8/10 Good

Steve

Travelled with partner

2 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was good except the wifi didn't work. The staff knew about it, but not really much they could do. We like the location and were able to get to all the tourist attractions by foot. It's worth buying the breakfast buffet the night before it, will save you 5 pounds. It's not the best buffet but is very convenient. Ask for a castle view room when booking.

Stayed 3 nights in Apr 2025

6/10 Okay

Steven

Travelled with family, Travelled with family and small children

1 May 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

Easy hotel to spend one night.

Stayed 1 night in Apr 2025

10/10 Excellent

JOSE

30 Apr 2025

Stayed 1 night in Apr 2025

6/10 Okay

22 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good value for money

Satff friendly helpful very welcoming, improvements going on within the hotel as a little dated for a hilton but clean and tidy never the less. Breakfast buffet was spot on had a selection of everything delicious. Room are ok again clean and tidy ideal beds not so comfortable mind. Location is bang on city centre about 10 min walk from the train station. There is a car park first come first serve basis but a car park directly across if it was full which is good to know. Overall this was a pleasant weekend trip would stay again.

Stayed 2 nights in Apr 2025