Hilton York

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Dates

July 2025

August 2025

Double Guest Room with Balcony and Tower View

Overview
Rooms
Location
Policies

Very good

Popular amenities

Gym
Bar
Room service
24/7 front desk

Explore the area

1 Tower Street, York, England, YO1 9WD

Jorvik Viking Centre
‪2 min walk‬
Shambles
‪3 min walk‬
York Minster
‪8 min walk‬
Leeds (LBA-Leeds Bradford)
‪49 min drive‬

Room options

Double Room with Sofa bed

Exceptional

14 sq m
Sleeps 3
1 Double Bed

Two Double Bed Guest Room

Very good

14 sq m
Sleeps 4
2 Double Beds

Premium Suite, 1 King Bed with Sofa bed

Exceptional

14 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Double Guest Room

Excellent

14 sq m
Sleeps 2
1 Double Bed

Double Guest Room with Balcony and Tower View

Very good

14 sq m
Sleeps 2
1 Double Bed

King Hilton Suite with Sofa Bed

Good

14 sq m
Sleeps 2
1 Double Bed

King Guest Room with Tower View

Excellent

14 sq m
Sleeps 2
1 King Bed

Deluxe Double Room With Balcony

Sleeps 2
1 Double Bed

Hilton Guest double Room

Sleeps 2
1 Double Bed

Hilton Guest Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

Deluxe King Room with Tower View

Sleeps 2
1 King Bed

Two Double Room

Sleeps 4
2 Double Beds

King Hilton Suite With Sofa Bed

Sleeps 3
1 King Bed

Double Room With Sofa Bed

Sleeps 3
1 Twin Sofa Bed and 1 Double Bed

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

20 Jul - 21 Jul

About this property

Hilton York

Hotel with a restaurant, steps from Jorvik Viking Centre

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Additionally, WiFi in public areas, 24-hour room service, and conference space are onsite.

Hilton York offers 131 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton York's great location gets high marks from our customers. During your stay, you're just a quick walk from Jorvik Viking Centre. A restaurant, a gym, and a bar are available.

Grab something to eat at the restaurant or stop for a drink at the bar/lounge
English breakfast served daily for a fee
WiFi for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym
Guests have great things to say about the helpful staff and the location
Steps from Jorvik Viking Centre and 4 minutes by foot from Shambles

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 4331 square feet (402 square meters) and includes conference space. A fitness center, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 10:00 AM.

Hilton York has a restaurant on site.

Towers Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: WiFi (GBP 14.99); wired internet (surcharge)
Available in some public areas: WiFi (GBP 14.99)

Parking and transport

Electric car charging station on site
Covered parking on site (GBP 30 per day)
Limited on-site parking
Wheelchair-accessible parking and van parking available

Food and drink

Daily English breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 per person
A bar/lounge
A restaurant

Restaurants on site

Towers Restaurant

Things to do

Conveniences

24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

4,331 square feet of conference space
8 meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Assistive listening devices
Assistive listening devices in meeting rooms
Front entrance ramp
Handrails in stairways (96 centimetre high)
Lift (106 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (74 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

4 floors
Ballroom
Banquet hall
Built in 1986
Smoke-free property

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

40-inch smart TV

Food and drink

24-hour room service
Electric kettle

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 19.95 per person
Fee for in-room wireless internet: GBP 14.99 (rates may vary)
Fee for in-room wired internet: GBP 14.99 (rates may vary)
Fee for wireless internet in public areas: GBP 14.99 (rates may vary)
Covered self parking fee: GBP 30.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Guests may experience noise disturbance due to nearby construction work.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton York Hotel

Hilton Hotel York

Hilton York

York Hilton

Hilton International York

York Hilton International

Hilton York Hotel York

Hilton York York

Hilton York Hotel

Hilton York Hotel York

Hilton York Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Michelle

Travelled with family

6 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay was absolutely amazing. The hotel was amazing. No problems at all. The staff were were nice, friendly and very helpful. Will definitely be back.

Stayed 1 night in Apr 2025

10/10 Excellent

James

6 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2025

4/10 Poor

Duncan

6 Apr 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

We booked a deluxe room and paid £179 for one night and breakfast. We arrived on Friday went to make a cup of tea only one milk and one pack of biscuits in a two person room, we had to ask for more. We went to have a shower and no body wash or conditioner we asked for some to be put in room for next day, but never arrived. Shower head would not stay in position kept dropping down and water pressure poor.

Stayed 1 night in Apr 2025

4/10 Poor

SUSAN

Travelled with partner

4 Apr 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

This hotel desperately needs refurbished. Shower rubbish, bathroom very dated. Air con not working had to get maintenence to fix but still was poor.Tower veiw but couldnt see out of window as double glazing unit is shot. Wouldnt stay again. No fridge no milk.

Stayed 1 night in Apr 2025

10/10 Excellent

Janita

4 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family

4 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall highly recommend this hotel

Very friendly, helpful staff. The valet parking was easy and convenient. Our room had been recently refurbished so it was in great condition. Comfy bed, plenty of storage and surface space to put all our toiletries etc. However, the bathroom disappointed slightly. Although clean, and part of a refurbished room, it had a shower over a bath. I would have preferred a walk-in shower. Just a personal preference, but I suspect it may be more popular than a bath for lots of people. Great breakfast! Just a short walk into the city centre, I highly recommend this hotel for a short stay in York.

Stayed 2 nights in Mar 2025

2/10 Terrible

Nashinder

Travelled with family

31 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Ray

Travelled with family

30 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel conveniently located for shopping and visitor attractions. Rooms are clean and spacious. The breakfast provided a good range of food items. The room contained a large TV screen but lacked a fridge.

Stayed 1 night in Mar 2025

8/10 Good

Karen

Travelled with group

29 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, clean and modern, the staff were excellent

Stayed 2 nights in Mar 2025

8/10 Good

Lesley

Travelled with group

27 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location. Very friendly and efficient staff. Rooms were clean and comfortable but just a little on the dark side. Lighting in room could be improved. Breakfast excellent!

Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

25 Mar 2025

Stayed 1 night in Feb 2025

8/10 Good

Terence

25 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Great location and breakfast but no frills room

The service was superb with polite and friendly staff, the room wss a disappointment, dull and with little comforts, no mirror for make up little things thst spoilt the experience the toilet seat didnt fit the toilet too small crazy!but there it is , the shower head wont stay up the extractor fan didnt work and the bath didnt drain so a shower became a paddle. The breakfast was brilliant but £30 per night for car parking a little steep.

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

24 Mar 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Jing

Travelled with family

22 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Laura

Travelled with family

21 Mar 2025

Liked: Cleanliness

Reception staff were terrible. We completed paperwork on arrival and they said they would text when the room was ready. We came back to the hotel at 4.30pm and it took 15 minutes to sort out a room, I had to show them my email confirmation etc, not sure what happened but whatever we took time to do earlier had disappeared. The next day we checked in our bags and when wr returned they took our tickets and came back after a good 10 minutes with 1 holdall, not as described. I had to go to the baggage room myself as they bags could not be located by the staff. Room was ok, bathrooms are awful. Staff in the bar and at breakfast are absolutely fantastic 10/10

Stayed 1 night in Mar 2025

10/10 Excellent

michael

Travelled with family

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location and very friendly and helpful staff

Stayed 1 night in Mar 2025

10/10 Excellent

M

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean hotel in a great location

Fantastic and great location

Stayed 1 night in Mar 2025

10/10 Excellent

Julie

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean lovely hotel. Very nice breakfast.

Stayed 1 night in Mar 2025

10/10 Excellent

Niels

Travelled with partner

12 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel with great staff

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

10 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Travelled with group

9 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good breakfast! Eggs cooked to order.

Stayed 1 night in Mar 2025

10/10 Excellent

Niels

Travelled with partner

8 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Superb Hilton -- absolutely phenomenal professional and welcoming front desk staff. Excellent location directly across from the historic Clifford's Tower, and in very close walkable proximity to so much of what makes this city so magical -- less than ten minutes from The Shambles and some of the best cask ale pubs in the region. The hotel and our room looks like it's recently greatly benefited from a good refurbishment (and smells a bit too much like it, too - a small negative). An excellent and affordable choice for a stay.

Stayed 1 night in Mar 2025

6/10 Okay

Kenneth

7 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For the price, the room was very basic. Breakfast was good.

Stayed 1 night in Feb 2025

6/10 Okay

John

2 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ask for a high floor

Brilliant location but very noisy room we were on floor 1 facing a court yard and side street which had many pubs on it , people were shouting till the late hours then a bin lorry arrived at 06:30 not ideal ask for a high floor and you will be good

Stayed 1 night in Mar 2025