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"Great location and service. Credit to the brand and group of hotels " More

By a verified traveller on Mon 21 Oct 2019

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Hotel Description

The sightseeing around Hilton York gets good marks from our customers. During your stay, you're just a quick walk from Shambles. 2 restaurants, 2 bars and a fitness centre are available. Built in 1986, this 4-star hotel has 131 rooms over 4 floors. Each room includes amenities such as a sofa bed and a Smart TV.

  • All rooms offer sofa beds, 24-hour room service and Smart TVs
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the central location and the helpful staff
  • Steps from Jorvik Viking Centre and York Castle Museum

Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max
€94* Per night/room 1 Jul - 2 Jul

Family Room, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible (Alii)

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Hilton York ratings based on 20 verified reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton York

Everyone (12) Couples (4) Family (5)
4 out of 5

Posted by on 7 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Hilton York

Dear Anonymous, Thank you for your four star review and we hope to welcome you back in the not too distant future. Kind regards, Phil Mcpeake General Manager

5 out of 5

Posted by on 3 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by Hilton York

Dear Anonymous, Thank you for your five star review and we hope to welcome you back in the not too distant future. Kind regards, Phil Mcpeake General Manager

5 out of 5
Great location and service. Credit to the brand and group of hotels

Posted by on 21 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Hilton York

Dear Anonymous, Thank you for your 5 out of 5 review. Delighted to read you had a great stay and found the location ideal and received excellent service from my team. I have shared your kind comments with them all as I am proud of my team. We hope to welcome you back in the not too distant future. Kind regards, Phil Mcpeake General Manager

5 out of 5

Posted by on 21 Oct 2019

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Comment from Hotel Management

28 Oct 2019 by Hilton York

Dear Anonymous, Many thanks for your review and for scoring us five out of five. We hope to welcome you back in the not too distant future. Kind regards, Phil Mcpeake General Manager

4 out of 5
Friendly staff. Location to city center ideal. Outer toilet bowl not clean. Stair carpets frayed

Posted by on 8 Sep 2019

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Comment from Hotel Management

13 Sep 2019 by Hilton York

Dear Anonymous, Thank you for taking a moment to share your feedback following you stay. Thrilled to learn you had a good stay and found my team most friendly. Your comments regarding the cleanliness have been noted and passed onto the Head Housekeeper for their attention. We look forward to welcoming you back in the not too distant future. Kind regards, Phil Mcpeake General Manager

5 out of 5
Great location/ walking distance to the city center and all sightseeings! friendly and helpful staff, tidy and clean rooms!!

Posted by on 10 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Hilton York

Dear Anonymous, Many thanks for your five out of five review. Delighted to read you had a great stay and enjoyed all aspects from the location to the clean and tidy rooms to my friendly and helpful team. It is a pleasure to receive such great feedback and we look forward to welcoming you back soon. Kind regards, Phil Mcpeake General Manager

5 out of 5
Very good location, well maintained with a lovely bar and restaurant

Posted by on 7 May 2019

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Comment from Hotel Management

13 May 2019 by Hilton York

Dear Anonymous, Many thanks for you five out of five review. Delighted to read you had a great stay and found the hotels location very good and the bar and restaurant lovely. Should your travels bring you back to the area we hope to welcome you back soon. Kind regards, Phil Mcpeake General Manager

5 out of 5

Posted by on 8 Apr 2019

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Comment from Hotel Management

13 May 2019 by Hilton York

Dear Anonymous, Many thanks for your five out of five review. We look forward to welcoming you back soon. Kind regards, Phil Mcpeake General Manager

5 out of 5

Posted by on 29 Dec 2018

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1 out of 5

Posted by on 14 Dec 2018

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Renovations + Closures

This property is closed from 24 March 2020 to 14 June 2020 (dates subject to change).

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business centre on site. Public spaces have WiFi for a fee. Event space at this hotel measures 4331 square feet (402 square metres) and includes conference rooms. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hilton York. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star York hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • 4331 sq ft of conference space
  • 402 sq. m of conference space
  • Built in 1986
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (54.8 km / 34 mi)
  • Train station: York Station (1.1 km / 0.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton York offers 131 forms of accommodation with laptop-compatible safes and a safe. This accommodation is furnished with sofa beds and desks. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This York hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Luxury bedding
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Rose Within the Walls – On-site diner.

Towers Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Fee for wireless Internet in public areas: GBP 14.99 (rates may vary)
  • Valet parking fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton York Hotel
  • Hilton Hotel York
  • Hilton York
  • York Hilton
  • Hilton International York
  • York Hilton International
  • Hilton York Hotel York
  • Hilton York York
  • Hilton York Hotel
  • Hilton York Hotel York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.