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Holiday Inn York City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn York City Centre by IHG

Lobby
British cuisine
Lobby sitting area
Premium Room, Multiple Beds
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
53 Piccadilly, York, England, YO1 9PL
  • Place, York City Walls
    ‪6 min walk‬
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪66 min drive‬

Room options

View all photos for Standard Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed

7.6 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Desk, free cots/infant beds, free WiFi, bed sheets

Room, 2 Single Beds

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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Exterior
Novotel York Centre
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  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 1,009 reviews
The price is €83
includes taxes & fees
31 May - 1 Jun
Novotel York Centre

About this property

Holiday Inn York City Centre by IHG

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area, and conference space.
Holiday Inn York City Centre by IHG offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn York City Centre by IHG. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 15-minute walk of Shambles and York Minster
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. A fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn York City Centre by IHG.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Holiday Inn York City Centre by IHG has a restaurant serving light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.99 to 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.99 to 18.99 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

53 Hotel
53 York
Hotel 53
Hotel 53 York
53 Hotel York
Holiday Inn York City Centre Hotel
York City Centre By Ihg York
Holiday Inn York City Centre
Holiday Inn York City Centre by IHG York
Holiday Inn York City Centre by IHG Hotel
Holiday Inn York City Centre an IHG Hotel
Holiday Inn York City Centre by IHG Hotel York

Holiday Inn York City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 409 out of 1002 reviews
Rating 8 - Good. 346 out of 1002 reviews
Rating 6 - Okay. 138 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Darren

Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
One of the best if not the best rooms i have ever stayed in. It was so clean. The temperature was just right and such a comfortable bed.
Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness
Helpful & attentive staff. Room was clean Food was good quality
Stayed 2 nights in Jan 2026

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Check in team were welcoming. However the room was really noisy - there were air conditioner type fans directly outside the window which droned all night very loudly. Pillows were very hard. Hash browns were excellent, coffee however was not good. Really disappointed by nights sleep.
Stayed 1 night in Jan 2026

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
I got in my room earlier than check in time which was really helpful, it was clean & tidy, plus all staff were friendly!
Stayed 1 night in Jan 2026

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities
I had a twin bed room where the beds were close together it was more like a double bed. Apart from the room being clean there was coat hooks above full lenth mirror. having a small single wardrobe for 2 people ended up not having hardly any room to move around.
Stayed 3 nights in Dec 2025

6/10 Okay

Sam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was above the bins noise all the time
Stayed 2 nights in Jan 2026

4/10 Poor

Steven

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jan 2026

4/10 Poor

Tania

Liked: Cleanliness
Disliked: Staff & service
The bed was very uncomfortable, two single beds put together and not joined properly so there was a giant ridge in the middle. I asked for 4 pillows at reception, explaining that I needed to sleep propped up. I was only given three, which I find hard to believe given the size of the hotel. The thermostat seemed to have a mind of its own so it was boiling hot one minute and freezing cold the next. You couldn’t even open the window a crack to let some air in. The staff seemed indifferent to our requests and our feedback. We wouldn’t stay at this particular Holiday Inn again.
Stayed 2 nights in Jan 2026

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
Room clean and comfortable
Stayed 4 nights in Dec 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Reading negative reviews prior to our stay left us feeling like we had possibly made the wrong choice. From the minute we arrived, our experience could not have been better. Staff were very polite and friendly. Room was clean and had everything we needed. Wifi was excellent. Beds comfy, (more pillows would be good, but I’m sure they would be available if requested. Breakfast was excellent, very tasty and good quality, staff again polite and helpful. Location is perfect for exploring everything York has to offer. Long term parking available just behind the hotel, but numbers are limited, had to wait 10-15 minutes for someone to leave before we could park. That is the only downside to the hotel. Thank you
Stayed 1 night in Dec 2025

6/10 Okay

Maryna

Stayed 3 nights in Dec 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities
Everything about our stay was excellent.
Stayed 2 nights in Dec 2025

2/10 Terrible

Vikram P Kuma

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room is too small and congested for a family. No place to move around in the room. Break fast was all over the place. Parking is away from hotel and not guaranteed. I forgot my sweater in the room and the staff did not find it in the room surprisingly. It was a memorable gift, the staff could have been more professional.
Stayed 3 nights in Dec 2025

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located, short walk to castle, Christmas markets, city centre. Staff very friendly, comfortable rooms, stayed on a Thurs/fri night before Xmas, some outside noise heard but not a big disturbance. Breakfast was great, lots of options
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and pretty good breakfast
Stayed 1 night in Dec 2025

2/10 Terrible

James

Stayed 1 night in Dec 2025

6/10 Okay

Adrian

Tv remote did not work and no toilet rolls in room on arrival and remedied eventually after chasing. Breakfast food lowest quality available and we went to McDonalds the second morning! Bar had run out of bottled beer, gin and Baileys and no room service. Very poor and not worth HALF the cost! Go somewhere else if possible.
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Yes spotless room, perfect for an overnight stay. Only issue shower leaked into the bathroom
Stayed 1 night in Dec 2025

6/10 Okay

Vijay, Dubai

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Reception/breakfast staff were v courteous. The hotel is dates. The toilet sink qas clogged and no one cleaned our room. Unfortunately we were out all day hence only realised late when arriving in the room after 9pm
Stayed 2 nights in Nov 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was really clean and the hotel was quiet, breakfast was good and lots of choice, however didnt think much of the menu choice for meals. I had a lamb shank but only got small piece of potato mash no veg which is unusual when you order and also not always keen on curries so better choice would be nice
Stayed 2 nights in Nov 2025

4/10 Poor

Ricardo

Disliked: Cleanliness, property conditions & facilities, room comfort
W
Stayed 3 nights in Nov 2025

6/10 Okay

Paul

Liked: Staff & service, amenities
Room 120 has a wet room and when showering the water flooded from the bathroom into the carpet of the main bedroom, the drain for the water was not open enough to allow for drainage.
Stayed 2 nights in Nov 2025

6/10 Okay

Matthew

Decent if you get a good price.
Stayed 2 nights in Nov 2025

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