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Hotel Indigo York by IHG

4.0 star property

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Photo gallery for Hotel Indigo York by IHG

Bar (on property)
Exterior
Exterior
Premium Room, 1 King Bed
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
88-96 Walmgate, York, England, YO1 9TL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, York City Walls
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(111 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Room amenity

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo York by IHG

Hotel with a bar, 6-minute walk to Shambles
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hotel Indigo York by IHG offers 103 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Hotel Indigo York by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a bar, and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the clean accommodations and the breakfast
  • Within a 15-minute walk of Shambles and York Minster
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Indigo York by IHG also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Hotel Indigo York by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 882 out of 1238 reviews
Rating 8 - Good. 262 out of 1238 reviews
Rating 6 - Okay. 66 out of 1238 reviews
Rating 4 - Poor. 13 out of 1238 reviews
Rating 2 - Terrible. 15 out of 1238 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great except room over air con central unit which was noisy at nightime.
Stayed 1 night in Sep 2025

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is beautiful, and the room was very clean and spacious. Staff was nice and helpful, in the area is pretty walkable to most things in the city. Our only qualms about staying here again would be the breakfast (quality and options, especially for a vegetarian) in the pull out sofa was totally unusable- thankfully we did not have to utilize this, but this is not possible for someone to sleep on.
Stayed 4 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Loved York

So many outstanding restaurants, coffee shops within a short walk Safe and quiet area Clean streets Only minor negative was the soundproofing between floors was not the best
Stayed 3 nights in Sep 2025

2/10 Terrible

Mica

Disliked: Cleanliness, staff & service, property conditions & facilities
Our first room was claustrophobic and tight. Some staff were unhelpful when we requested a change, saying no other rooms were available and making us wait while serving other customers. The second room was also disappointing the bathroom showed poor maintenance, with a worn sink and grouting in need of repair. Overall, the stay was unsettling and felt overly priced for the rating.
Stayed 1 night in Sep 2025

10/10 Excellent

VIKAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property - well mantained room - even the basic category that we used .I think Sam at the Reception who checked us in was very clear and transparent in his communication
Stayed 3 nights in Sep 2025

10/10 Excellent

Adele

Stayed 1 night in Sep 2025

8/10 Good

Diana

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We would stay again but not on the ground floor as you hear everyone walking past especially at night. Also the bathroom could have been cleaner but overall a nice stay
Stayed 2 nights in Sep 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay

Hotel is an easy 20 minute walk from York train station. The hotel is extremely clean and well maintained with very comfortable beds. Rooms have everything you could need including hair dryers, irons, and a refrigerator. Service from everyone was excellent, and included suggestions for meals and sightseeing from the front desk help.
Stayed 1 night in Sep 2025

10/10 Excellent

Debbie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Room good/Staff helpful/good location
Stayed 3 nights in Sep 2025

10/10 Excellent

Elsie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to shops museums pubs and restaurants
Stayed 4 nights in Sep 2025

10/10 Excellent

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly and helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Convenient location, friendly staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for us. Wonderful choice of dining options both in the hotel and surrounding area. Minutes walking disy from all the places we wanted to visit in York.
Stayed 2 nights in Sep 2025

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities
The hotel was superb, absolutely loved our stay here, in an ideal world it would be closer to the city centre but it still isn’t that far out and the centre of York is very walkable. A brilliant stay in a lovely hotel with fantastic staff. Will happily visit again.
Stayed 6 nights in Sep 2025

6/10 Okay

jana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice location in the city, close to attractions and restaurants. The staff were friendly and helpful. I booked a king sized bed but received a queen bed. This was frustrating and I would have stayed at a different hotel if i would have known about this.
Stayed 1 night in Sep 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an excellent location. Only downside is the parking. We couldn’t get a space in the hotel car park and Peel Street car park (next to the hotel one) took a fair bit of waiting to get a space.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff were helpful. Bar service, though, was subpar.
Stayed 6 nights in Aug 2025

2/10 Terrible

Verified traveller

Poor management of a bad situation.

Booked 1 night bed and breakfast. Obviously had some technical issue because no hot water on morning of 5.9.25 and no cooked breakfast available. Restaurant was closed. When we checked out we were told an email would be sent the same day regarding refunds but nothing received. Very disappointing. Not the customer service we have been used to from hotel indigos previously.
Stayed 1 night in Sep 2025

10/10 Excellent

Fredricka

Travelled with partner
Liked: Amenities
Great, easy access to major York tourist sites from the hotel. Excellent breakfast buffet with plentiful options. Near lots of either dining options in the old town and outside historic city gates, just down the street. We would definitely stay here again. Highly recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely clean hotel in a good location

Excellent hotel in a brilliant location. Staff are friendly and helpful! Clean and cosy rooms Only negative is the parking, we had a late checkout at 2pm and was informed that we would need to move the car at 2 which meant we had to try and find alternative parking for a couple of hours whilst we eat lunch
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Stayed 2 nights in Aug 2025

8/10 Good

Laraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel, great rooms and fab location.....

The hotel is gorgeous and really great base for enjoying fabulous York.. The staff and rooms are excellent but breakfast was very disorganised and food was lukewarm at best. If the breakfast was better this would have been outstanding.
Stayed 2 nights in Aug 2025

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