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Hotel Indigo York by IHG

4.0 star property

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Photo gallery for Hotel Indigo York by IHG

Bar (on property)
Exterior
Exterior
Premium Room, 1 King Bed
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
88-96 Walmgate, York, England, YO1 9TL
  • Place, Jorvik Viking Centre
    ‪6 min walk‬
  • Place, York City Walls
    ‪6 min walk‬
  • Place, Shambles
    ‪6 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower)

Premium Room, 1 King Bed (Bath and Shower)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(116 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Room amenity

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo York by IHG

Hotel with a bar, 6-minute walk to Shambles
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hotel Indigo York by IHG offers 103 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with digital channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Hotel Indigo York by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a bar, and a coffee shop/cafe are available.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Shambles and York Minster
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Indigo York by IHG also features concierge services, dry cleaning/laundry services, and room service (during limited hours).

This 4-star York hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 20.00 per person
  • Nearby parking fee: GBP 16.00 per night (656 ft away)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo York
Indigo York
Hotel Indigo York
Hotel Indigo York by IHG York
Hotel Indigo York by IHG Hotel
Hotel Indigo York an IHG Hotel
Hotel Indigo York by IHG Hotel York

Hotel Indigo York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 889 out of 1255 reviews
Rating 8 - Good. 271 out of 1255 reviews
Rating 6 - Okay. 66 out of 1255 reviews
Rating 4 - Poor. 14 out of 1255 reviews
Rating 2 - Terrible. 15 out of 1255 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Stayed 1 night in Nov 2025

10/10 Excellent

Isabel

Stayed 2 nights in Oct 2025

2/10 Terrible

Dino

Stayed 1 night in Nov 2025

6/10 Okay

Geraldine

Liked: Staff & service
Room was lovely but cold. Couldn’t get heating to work. Pillows were uncomfortable. Didn’t have breakfast or dinner in hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Stayed 3 nights in Nov 2025

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Very clean. Staff lovely. Great breakfast. Arrived on Sunday afternoon with my cousin. We got an accessible room. Discovered wardrobe door was hanging oh on one hinge and tap in bathroom was very loose. Reported to reception and girl came up and tried to fix wardrobe. Wasn’t fixed as still hung on one hinge. No one fixed on Monday so reported to reception on Tuesday morning to a different person and was fixed that day both wardrobe and sink tap. Would definitely go back if visiting York again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joanne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Angelica

Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, convenient location (a minute longer to the rail station fit walk than idea, but most are (25 minutes or so), and very pleasant hotel in which to stay, minutes from Ramble, etc). Would do again.
Stayed 5 nights in Oct 2025

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Stayed 3 nights in Oct 2025

10/10 Excellent

Gary

Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Oct 2025

10/10 Excellent

Matt

Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to all sites in York. Well equipped room and quite location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Wendy

Travelled with family
Stayed 1 night in Oct 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gabriella

Stayed 2 nights in Oct 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, room comfort
Lovely clean hotel great location just expensive for 1 night £240 no breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC was perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a problem which arose overnight the first night of our stay. The air conditioning unit wasn’t working properly and making a dreadful noise which kept us awake most of the night. We reported it when we came down for breakfast and the lovely receptionist lady dealt with it sympathetically, efficiently and professionally. We were asked to pack up our things, go out and enjoy our day we had planned and when we returned our belongings would be in a new room for us. They certainly were. We were moved and upgraded to a beautiful, room which we were thoroughly delighted with. It was later followed up to ensure that everyrhing was satisfactory. Definitely excellent customer care and service.
Stayed 3 nights in Oct 2025

6/10 Okay

Matthew

Nice hotel - standards slipping

Been staying in the hotel for a number of years now and we do feel that standards are slipping from where they used to be. Uniform used to be a nice shirt and tweed waistcoat, now a scruffy shirt. Breakfast used to be a freshly cooked to order with the best ingredients and a full English. No a buffet type setup with only a select few things cooked. Rooms are looking a little tired. The runner on our bed was covered in stains, bed was covered in hair as was the bathroom. It’s a shame as we love this hotel and come back every year, just hope standards improve should we return.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good shower, nice clean room with comfortable bed. Breakfast was fine & staff were helpful.
Stayed 2 nights in Oct 2025

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