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4.8 out of 5

"Great location, lovely hotel with original funky decor. Lovely room and super gorgeous breakfast " More

By a verified traveller on Tue 01 Oct 2019

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Hotel Description

Hotel Indigo York's great location gets high marks from our customers. During your stay, you're just a quick walk from Shambles. Free WiFi in public areas, a restaurant and a fitness centre are available. Built in 2015, this 4-star hotel has 101 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a free stocked minibar in each room.

  • Air-conditioned rooms with free minibar items, iPod docking stations and 24-hour room service
  • Free WiFi
  • Drinking and dining options include a restaurant, a coffee shop and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and luggage storage
  • On-site recreation includes a fitness centre
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 5-minute walk from York Barbican and 7 minutes on foot from Shambles

Room, 2 Single Beds, Accessible, Non Smoking (Roll-in Shower)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Indigo York ratings based on 11 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Indigo York

Everyone (8) Couples (3)
4 out of 5
Great location, lovely hotel with original funky decor. Lovely room and super gorgeous breakfast

Posted by on 1 Oct 2019

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5 out of 5
Great hotel. Very central. Breakfast was excellent as well- great selection hot and cold including full English, pancakes porridge, cereal, pastries etc.

Posted by on 27 Aug 2019

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4 out of 5

Posted by on 22 Apr 2019

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5 out of 5

Very central and clean.

Beautiful room, amazing decor. Staff very friendly. Amazing breakfast with a great variety of food. Personal preference would be a softer bed but that’s just my choice. Could not fault the hotel at all. If you don’t like firm beds this hotel is not for you.

Posted by , from bournemouth on 28 Apr 2018

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Comment from Hotel Management

7 May 2018 by Glenn

Hi. Thank you for the review. We hope to see you again soon. Kind regards.

5 out of 5
Hotel very clean. Centrally located. Staff very friendly and helpful. Would definitely stay again.

Posted by , from leeds on 21 Apr 2018

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Comment from Hotel Management

27 Apr 2018 by Melodi - Receptionist

Thank you very much for a great review Karen !!! I am glad you have a lovely stay with us. Hope to see you again in the future :)

5 out of 5
loved it breakfast was fantastic staff couldnt do enough

Posted by , from nottingham on 3 Apr 2018

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Comment from Hotel Management

5 Apr 2018 by Hotel Indigo Team

Thanks for the feedback. We are pleased you enjoyed your stay!

5 out of 5


Lovely hotel and helpful staff. Breakfast with plenty of variety and welcoming setting. Would definitely stay in this hotel again

Posted by , from doncaster on 5 Mar 2018

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Comment from Hotel Management

17 Mar 2018 by Leanne- Guest Relations Manager

Thanks for the feedback, we are so pleased you had a great stay!

5 out of 5

Hotel position

Hotel was well situated as to be within walking distance of all the sites and places of interest we wanted to visit. The room was very comfortable and spotless, with a very wide selection for breakfast. We are planning on visiting York again and will definitely stay here again

Posted by , from New Forest on 3 Sep 2017

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5 out of 5

Wonderful Choice

Pros: Spotlessly clean and maintained. David and the restaurant staff. The breakfast spread. The emphasis where possible of all things Yorkshire.
Cons: Daily specials dishes at dinner to give wider choice for longer staying guests.
Location: Plenty of choice in York and the surrounding area. A car would be useful.
It is not usual for me to write a review. But this is an exception.This must be one of the most friendly modern hotels I have ever stayed in. From the moment we entered to the moment we left the staff were helpful. Every staff member greeted you with a smile and every request brought a quick response. There was nothing during the 3 nights we stayed that I would wish to fault. As the hotel had a coach party staying we were advised as to the times the restaurant would be busy. We look forward to our next visit to York and the hotel INDIGO.

Posted by , from Gloucestershire on 18 May 2017

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5 out of 5

Lovely modern hotel

A stylish hotel with free mini bar snacks, an incredibly clean room and lovely inviting members of staff. Close to the city centre. Would definitely stay again.

Posted by , from london on 15 Feb 2017

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Comment from Hotel Management

18 Feb 2017 by Glenn

Hi Liz. Many thanks for the great review. We hope to welcome you back soon. Best wishes.

Renovations + Closures

This property is closed from 24 March 2020 to 3 July 2020 (dates subject to change).

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. WiFi is free in public spaces. The business-friendly Hotel Indigo York also features a fitness centre, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4-star York hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • Built in 2015
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Leeds (LBA-Leeds Bradford) (51.7 km / 32.1 mi)
  • Train station: York Station (2.5 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Indigo York offers 101 forms of accommodation with iPod docking stations and free minibar items. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital televisions are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • iPod dock
  • In-room dining (24 hours)
  • Television
  • Digital channels
  • Egyptian cotton linens
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Hotel Indigo York has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cots (infant beds) available


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 15.00 per person (approximately)
  • Self-parking fee: GBP 12.50 per night
  • In-room safe fee: GBP 0.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Indigo York
  • Indigo York
  • Hotel Indigo York York
  • Hotel Indigo York Hotel
  • Hotel Indigo York Hotel York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.