Novotel York Centre

4.0 star property

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Photo gallery for Novotel York Centre

Exterior
Indoor pool
Superior Room
Porch
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Air conditioning
  • Bar

Explore the area

Map
Fishergate, York, England, YO10 4FD
  • York City Walls
    ‪10 min walk‬
  • Shambles
    ‪10 min walk‬
  • York Minster
    ‪17 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪55 min drive‬

Room options

Deluxe Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Family Double Room, 1 Queen Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Novotel York Centre

Riverwalk hotel with a sauna and a 24-hour front desk
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and conference space. Housekeeping is available on request.
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Our customers tell us they can't get enough of Novotel York Centre's great location. During your stay, you're just a quick walk from York City Walls. Free WiFi in public areas, an indoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Gourmet Bar
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Onsite recreation includes a sauna
  • Guests have great things to say about the area's walkability and the clean accommodations
  • Within a 15-minute walk of York City Walls and Shambles
  • Cats and dogs welcome for a fee
Novotel York Centre offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Novotel York Centre. For a fee, parking is available.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 17 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nikki

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fabulous location
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted with a smile upon arrival, the hotel was clean and there was ample parking. The staff were great, warm and friendly, nothing too much trouble. The room was very spacious, the bed was comfy and everyone had a great nights sleep. Breakfast was god quality with lots of choice, always greeted with a friendly smile by the servers. The hotel was on the river bank and within easy reach of the city. All in all we had a great time and will be back. Thanks 😊
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

William

Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, within easy walking distance of York City Centre – 10-12 mins max.Room was very clean and spacious with a good-sized TV (55Inch) and a good selection of teas and coffees provided . Bar was clean and well stocked , good selection of fines and beers and reasonable prices. Plenty of onsite parking @ £17 per night – not cheap, but not extortianate for a major tourist spot like York . Will go again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paige

Stayed 1 night in Jan 2025

10/10 Excellent

Kirstie

Stayed 2 nights in Jan 2025

10/10 Excellent

damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right in the centre

Spot on venue, lovely hotel within walking distance of all the main destinations
Stayed 2 nights in Jan 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel within walking distance to York city centre. Good pool and sauna.
Stayed 2 nights in Jan 2025

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The stay was excellent apart from the customer service on check in. The receptionist was very unhelpful and not welcoming..as first time visitors it did put us off.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort

Night out

Just a night out to watch a show
Stayed 1 night in Jan 2025

10/10 Excellent

Callum

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew, Northwich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel within walking distant of city centre, especially nice walk along the river.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Foxy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Hayley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Graduation Ceremony Stay

The hotel location was great with a short walk into York. It's a shame that there was a need to charge an additional £17.50 for parking per day when we had spent £250 booking 2 rooms. Plus our complementary drinks vouchers never arrived in our inboxes but the hotel was pleasant and we had a nice stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Well decorated, nice atmosphere and good price. Easy walk into the City centre and breakfast was excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely clean modern Hotel. Very helpful staff
Stayed 1 night in Jan 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

January Stay

A clean and comfortable hotel. Check in from 4:30pm seems quite late Good sized car park and reasonable price Good value breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Tsun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance to tourist attractions.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It took 3 room changes until we were given a room that resembled what we had booked and everything worked in it. When retrieving our left luggage the receptionist bashed out bags which had delicate items in them against the counter.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nandani

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024