Novotel York Centre

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Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Air conditioning
Bar

Explore the area

Fishergate, York, England, YO10 4FD

Jorvik Viking Centre
‪8 min walk‬
Shambles
‪9 min walk‬
York Minster
‪14 min walk‬
Leeds (LBA-Leeds Bradford)
‪48 min drive‬

Room options

Deluxe Room, 1 Queen Bed with Sofa bed

Exceptional

Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

Very good

17 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room

Wonderful

Sleeps 3
2 Twin Beds and 1 Double Sofa Bed

Family Double Room, 1 Queen Bed with Sofa bed

Very good

20 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

1 bedroom, in-room safe, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

22 sq m
Sleeps 3
1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

Wonderful

Sleeps 2
1 Queen Bed

Junior Suite, 1 Queen Bed with Sofa bed

Very good

Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

16 Jul - 17 Jul

About this property

Novotel York Centre

Riverwalk hotel with a sauna and a 24-hour front desk

An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area, and conference space. Housekeeping is available on request.

Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. This York hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

Our customers tell us they can't get enough of Novotel York Centre's great location. During your stay, you're just a quick walk from York City Walls. Free WiFi in public areas, an indoor pool, and a restaurant are available.

Free WiFi
Enjoy international cuisine while dining at Gourmet Bar
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Amenities include a front-desk safe, meeting rooms, and conference space
Onsite recreation includes a sauna
Guests have great things to say about the location and the breakfast
Within a 15-minute walk of York City Walls and Jorvik Viking Centre
Cats and dogs welcome for a fee

Novotel York Centre offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Novotel York Centre. For a fee, parking is available.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (GBP 17 per night)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 18 per person
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

Gourmet Bar

Things to do

Indoor pool
Sauna
TV in common areas

Family friendly

Free cot
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Computer station
Conference space
Meeting rooms

Outdoors

On the riverwalk
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
5 accessible parking spaces
Assistive listening devices
Assistive listening devices in meeting rooms
Handrails in stairways
Lift
Low-height view port in door
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-width doorways

1 building
4 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1986
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch TV with digital channels

Food and drink

Coffee/tea maker
Electric kettle
Refrigerator
Restaurant dining guides

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: GBP 40

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 17 per pet, per night
Only dogs and cats are allowed
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 18 per person
Self parking fee: GBP 17 per night
Pet fee: GBP 17 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel York Centre Hotel

Novotel Hotel

Novotel Hotel York Centre

Novotel York Centre

Accor York Centre

Hotel Novotel York

Novotel York Centre Hotel York

York Novotel

Novotel York Centre York

Novotel York Centre Hotel

Novotel York Centre Hotel York

Novotel York Centre Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Jonathan

2 Apr 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Business traveller

2 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

Stayed 1 night in Apr 2025

10/10 Excellent

Savitija

2 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everyting very nice,hardly recomending.

Very friendly staff,very clean,excellent shower,very big-comfortable bed,very goo pllows,blanket super king size,very good hotel to stay,just too expensive parking,we arrived at 14o'clock,been accommodated 16.30o'clock,next day parking left at 12o'clock and been charged £17 for parking,I tink it's litlle bit too expensive,because you live in this hotel.

Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

2 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top draw

Hotel top draw,highly recommend Excellent position for all York attractions

Stayed 2 nights in Mar 2025

8/10 Good

Lynne

1 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

8/10 Good

Janet

Travelled with group

31 Mar 2025

Liked: Staff & service, room comfort

Very small pool and stained carpets/chairs

I was very disappointed when I saw the pool - it's about 8m long; the photo makes it look a lot bigger. There are no showers in the changing room (other than a disabled toilet/shower) which means you have to get dry to return to your room to take a shower and wash your hair! Some of the chairs in the reception area were badly stained and the carpet in our bedroom was also stained. The breakfast was very good with a lot of choice and the staff were all really friendly. Reception was often only manned by one person so sometimes there was a queue but on the whole, it was OK. The location was good for walking into York city centre. Would I stay again? Probably not as I only chose the hotel for the pool which turned out to be a real disappointment.

Stayed 4 nights in Mar 2025

4/10 Poor

Patch

Travelled with family

31 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

A bit disappointing

The room we was given was room 111 which in my opinion was not a queen size bed as I had booked. And also on the booking I made it had said car parking was included but I was charged a further £17!! Wasn’t the best experience unfortunately

Stayed 1 night in Mar 2025

10/10 Excellent

Robert

30 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

6/10 Okay

Kerry

28 Mar 2025

Disliked: Property conditions & facilities

Comfortable stay.

Comfortable stay for a night. The hotel could do with an update. Staff on reception and at the bar were friendly.

Stayed 1 night in Mar 2025

10/10 Excellent

Brier

Travelled with family

26 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, easy access into York centre with a short walk.

Stayed 1 night in Mar 2025

8/10 Good

Kelly

26 Mar 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Roxy

Travelled with partner

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing!

Stayed 1 night in Mar 2025

10/10 Excellent

Hannah

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

10/10 Excellent

Janet

24 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely hotel with pleasant staff and great rooms and facilities. Would happily stay there again.

Stayed 1 night in Mar 2025

8/10 Good

Gary

Travelled with family

24 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

paul

Travelled with family

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic as always

Stayed here many times with a small dog. Lovely hotel and staff are super friendly. Room excellent with a nice large tv. A short 5-10 min walk to the centre.

Stayed 2 nights in Mar 2025

8/10 Good

Camille

19 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good option for york

Really lovely hotel, modern and clean. Not too far from the centre, could walk in in around 5-10 minutes. Lovely decor and spacious rooms. The only thing that let this place down was the price of the carpark and there was some staining on the bedroom carpet.

Stayed 2 nights in Mar 2025

10/10 Excellent

David

16 Mar 2025

Stayed 1 night in Mar 2025

8/10 Good

Kenneth, Kilmaurs

Travelled with partner, Travelled with group

12 Mar 2025

Liked: Staff & service

Nice staff and the stay in general was fine. Only let down by the badly stained carpet in the room. We did report this and were told the room is getting a new carpet soon. A robust clean of the current carpet would suffice.

Stayed 2 nights in Mar 2025

8/10 Good

Penrhys

12 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff were all lovely and the hotel was comfortable and clean. My only issue was our kettle tripped out electric. It was to be replaced but it wasn't and so tripped out again. I could not have a coffee or dry my hair cos electric was tripped. Also usb plugs by bed didn't work.

Stayed 3 nights in Mar 2025

8/10 Good

Michael

11 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Andreea

Travelled with family

10 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Large family room, comfortable bed, pillows, good shower. Lovely location. Very good room service and restaurant, delicious food. Breakfast very reasonable too.

Stayed 2 nights in Feb 2025

10/10 Excellent

Ann

7 Mar 2025

Stayed 1 night in Mar 2025

8/10 Good

Robert

Travelled with partner

1 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice clean hotel. Convenient for walking into York centre. Also easy on site parking although that is chargeable as an extra.

Stayed 1 night in Feb 2025

6/10 Okay

Kelsey

1 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Hotel was clean but staff could do with a smile.

On arrival the hotel was very hectic and busy, this was due to children running riot which isn’t the hotels fault. However Mohammed on reception lacked customer service I got the feeling he didn’t want to be there, very unhelpful and rude. When we checked out no response from him or even a hello hope you enjoyed your stay what you would expect when checking out. Overall the hotel was nice but could do with investing in staff that enjoy their job and are approachable to their customers.

Stayed 1 night in Feb 2025