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4.2 out of 5

"A pleasant, clean, well-presented hotel, with helpful staff, and in an excellent location: only a short walk from the railway station but in a central ... " More

By a verified traveller on Sun 11 Feb 2018

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Hotel Description

Our customers tell us that they enjoy the sightseeing around Park Inn by Radisson York City Center. During your stay, you're just a quick walk from York Dungeon. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This 3.5-star hotel has 200 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and coffee/tea makers
  • Free WiFi
  • Enjoy international cuisine while dining at RBG Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • Guests speak favourably about the location and the proximity to public transport
  • Just a 5-minute walk from York Dungeon and 5 minutes on foot from Jorvik Viking Centre

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Individual)

Bed Count 1 Single Bed Maximum Occupancy 1 Max

Superior Room (York Minster View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Park Inn by Radisson York City Center ratings based on 25 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Park Inn by Radisson York City Center

Everyone (11) Couples (10) Business (2) Family (2)
5 out of 5

Posted by on 7 May 2019

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5 out of 5
Friendly and efficient staff . Hotel had all we needed. Great location

Posted by on 3 Mar 2019

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1 out of 5
Rude staff including the manager. No parking had to park in NCP which they told me would be £15 turned out to be £17 Staff look like they don’t want to be there you might get a grunt in response to a question if you’re lucky Wouldn’t stay again

Posted by on 19 Nov 2018

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4 out of 5

Excellent location

A pleasant, clean, well-presented hotel, with helpful staff, and in an excellent location: only a short walk from the railway station but in a central position, next to the river. Although it's close to the centre, it is fairly quiet as it's not immediately surrounded by bars - these are mostly just a few minutes walk to the other side of the river. It's not quirky or boutique, but I was travelling to see family and not on a romantic break. As a woman travelling alone, I would add that the street on which the hotel stands is quiet in the evening as it has mostly offices. I felt safe to walk there after dark, but might have felt less comfortable had it been late at night.

Posted by , from Bristol on 11 Feb 2018

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3 out of 5

Had to change rooms

Pros: Breakfast staff were good
Cons: Outrageous bar prices
Heating not working, wash hand basin overflowing, had to move to another ‘superior’ room at increased rate

Posted by , from London on 5 Jan 2018

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5 out of 5

Pleasant stay

Pros: clean, central, fully accessible to city centre
Cons: nothing
Overnight stay to celebrate our daughters birthday. left it for a Sunday so we didn't have to take out a mortgage to stay in York on a Saturday night! great deal at £70 for the night, we were upgraded on arrival to a water front view. Modern very clean room, spacious. lovely staff on arrival. Blue badge parking just at the front door!

Posted by , from Manchester on 17 Oct 2017

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Comment from Hotel Management

26 Oct 2017 by GM

I am delighted you found such a great deal on the Sunday and hope your daughter enjoyed her birthday. Thank you for the review.

3 out of 5

Issues resolved

Pros: Our coach was able to park outside. Central position.
Cons: The breakfast. Excuses that they serve a great variety on the buffet does not make up for poor quality.
Location: Keeping to main roads was decent enough but to access some restaurants it was necessary to negotiate very poorly lit areas and stairs.
Room small but adequate for short stay. Very cold and took visit on second night by duty manager to resolve. Fellow travellers also experienced freezing cold rooms at night. No extra blankets provided as standard although available on request. Conflicting versions as to how room heating was managed, Hot breakfast costing GBP10 was cold and fresh fruit going off, full refund given. Also made to pay before entering dining room. Unable to organise refund on my credit card. Hot beverages at breakfast from machines and basic. Some towels left for re-use not folded (reason health hazard!) so how do they make the bed and fold some towels? Only duvet smoothed the bottom sheet was left as I had slept on it, creased. Duvet was hardly more than a sheet, few feathers and all in lumps. Hotel overpriced. Front of house staff all but one friendly and helpful.

Posted by , from London on 26 Sep 2017

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Comment from Hotel Management

26 Oct 2017 by GM

Please accept my apologies for the problems you experienced with operating the heating; I appreciate it can be a little complicated at times. I am surprised to hear you questioned the freshness of the fruit as there is a very high turnover of the product and new supplies are delivered daily but the team would have been happy to address any problems you brought to their attention. With regards to the towels, the hotel operates a Responsible Business policy whereby towels are not refreshed automatically as part of the Save Water campaign. Again, we would have been happy to deliver fresh towels on request. I hope this goes some way to explaining the situation.

5 out of 5

Fab location on the river

We stayed here for 1 night in September for a special birthday. The staff were fantastic and even left a birthday card and treats in the room. Large choice at breakfast and the staff there couldn't do enough for you. Brilliant location for exploring York, right on the river and a few minutes walk from the train station. Only downside was the loud music (assume from the bar, we were on second floor) which went on until late, but it's to be expected on a weekend and staying on a higher floor would probably solve this.

Posted by on 13 Sep 2017

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4 out of 5

Good Location

Pros: The location
Hotel is in a great location for the city centre and not far to walk from the train station. Paid for a river view which was lovely. Nice clean room with fluffly white huge bath sheets which I love. Reception staff were very nice and helpful. Breakfast had a good choice but hot food was not very but then it is a buffet. Not sure if the scrambled eggs were real or powdered though? Would stay again but not entirely sure the room warranted the price we paid.

Posted by , from Durham on 15 Jul 2017

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5 out of 5

Lovely hotel

We had a really relaxing stay & the hotel is in the perfect location to enjoy the attractions in York .

Posted by on 12 Feb 2017

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About the Park Inn by Radisson York City Center

Location North Street, York, England YO1 6JF

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3541 square feet (329 square metres) and includes conference centres. The eco-friendly Park Inn by Radisson York City Center also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star York hotel.

  • 1 building
  • 200 guestrooms or units
  • 8 levels
  • 3541 sq ft of conference space
  • 329 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Leeds (LBA-Leeds Bradford) (49.2 km / 30.6 mi)
  • Train station: York Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Park Inn by Radisson York City Center offers 200 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. 26-inch Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

RBG Bar and Grill – This restaurant specialises in international cuisine and only serves dinner.Guests can enjoy drinks at the bar.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 13.90 per person (approximately)
  • Self-parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Inn Radisson Hotel York City Center
  • Park Inn Radisson York City Center
  • Park Inn Radisson York City Center Hotel
  • Park Inn by Radisson York City Center York
  • Park Inn by Radisson York City Center Hotel
  • Park Inn by Radisson York City Center Hotel York

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.