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"Beautiful historic hotel. Could not fault it for a comfortable one night stay " More
8 Mar 2020 by The Guest Relations Team
Greetings from The Grand. We are pleased to see that we have met your expectations, and that you enjoyed our beautiful grade II listed building. It has been our pleasure looking after you. Kind Regards
8 Mar 2020 by The Guest Relations Team
Greetings from The Grand. Thank you for having stayed with us. We are sorry to see that we have not met your expectations. Please do let us know if there is anything we could have done different. We do hope to have the pleasure of welcoming you back in the future. Kind Regards
19 Nov 2019 by Edward Gough, Guest Relations Assistant.
Greetings from The Grand! Thank you very much for taking the time to share your review. Your feedback means a lot to us and helps us provide exceptional service. We are always pleased when we are able to exceed our guests’ expectations and provide that extra special service that makes it a five star experience. Thank you once again for your review and we look forward to having the pleasure of welcoming you back in the near future. Kindest regards,
6 Nov 2019 by Edward Gough, Guest Relations Assistant.
Greetings from The Grand! Thank you very much for taking the time to share your review. Your feedback means a lot to us and helps us provide exceptional service. We are always pleased when we are able to exceed our guests’ expectations and provide that extra special service that makes it a five star experience. Thank you once again for your review and we hope to have the pleasure of welcoming you back in the near future. Kindest regards,
8 Jul 2019 by Edward Gough, Guest Relations Assistant.
Greetings from The Grand. We are always happy to hear that our guests and their four legged friends enjoyed their stay with us. We are very lucky to be located just within the City Walls and hope they that you all got the opportunity to explore during your stay. Thank you for your review and we hope to welcome you and your family back soon. Kindest regards,
16 May 2019 by Guest Relations Executive
Good morning, Greetings from The Grand. Thank you choosing to stay with us and taking the time to submit your feedback. I hope all is well and that you are having an excellent week so far. We are happy to read that all of your expectations were reached and that you had a wonderful stay with us. We look forward to welcoming you back in the near future. All the best,
25 Apr 2019 by Guest Relations Executive
Good afternoon, Greetings from The Grand. Firstly, I would like to thank you for taking the time to submit your very good 4/5 rating. We hope that all of your expectations were met and that you had a great experience with us. It would be our pleasure to welcome you back in the near future. Kind regards,
1 Apr 2019 by Guest Relations Executive
Good afternoon, Greetings from The Grand. Thank you for choosing to stay with us and providing your excellent 5/5 rating. We hope that all of your expectations were met. It will be our pleasure to welcome you back in the near future. Kind regards,
15 Feb 2019 by Grand York
Hello and thank you for taking the time to review your recent stay with us at the Grand. We appreciate all feedback and I am sorry that the dining experiences did not meet your expectations. We regularly recover great feedback from guests regarding our offerings for breakfast and also Hudson’s however this has been noted. I very much hope that overall you had a lovely time visiting York and we wish to have the opportunity to welcome you back to the hotel in the near future. Kind regards, Gary Auker Guest Relations Manager
11 Dec 2018 by Grand York
Hello and thank you for taking the time to review your recent stay with us at the Grand. I very much hope that overall you had a lovely time visiting York and we wish to have the opportunity to welcome you back to the hotel in the near future. Kind regards, Gary Auker Guest Relations Manager
This property is closed from 24 March 2020 to 4 July 2020 (dates subject to change).
The following facilities are closed seasonally every year. They will be closed from 31 December until 31 December:
The Grand Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a business centre on site. Event space at this hotel measures 0 square feet (0 square metres) and includes conference rooms. A fitness centre, a rooftop terrace, and tour or ticket assistance are also featured at the luxury The Grand Hotel & Spa. Parking is available for a fee. This Edwardian York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
The Grand Hotel & Spa offers 107 forms of accommodation with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
The Rise – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Spa at The Grand has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds, sofa beds and on-site parking.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
