Classic Double Room (Spa access not included)
Bed Count 1 King Bed Maximum Occupancy 2 Max
€138 per night
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The Grand Hotel & Spa
5.0 out of 5.0
"Perfect hotel , in perfect location , just a short walk to York city centre.... a perfect weekend " More
Points of Interest
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Hotel Description
- Air-conditioned rooms with 24-hour room service, LCD TVs and Egyptian cotton sheets
- Free WiFi
- Grab something to eat at the restaurant or stop for a drink at the bar/lounge
- Full breakfast served daily for a fee
- Valet parking available for a fee
- Take a swim in the indoor pool
- Indulge with massages, body scrubs or facials at Spa at The Grand
- Services include dry cleaning/laundry, a porter and luggage storage
- On-site recreation includes a fitness centre, a steam room and a sauna
- Guests have good things to say about the accommodation for the comfy beds and overall comfort
- Within a 10-minute walk of York Minster and York National Railway Museum
- Pets welcome for a fee
The Grand Hotel & Spa ratings based on 31 verified reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.5 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for The Grand Hotel & Spa
Beautiful hotel in a great location in York. Breakfast was great too. They were very accommodating for our little dog. I would definitely stay here again if I was ever in York again.
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Comment from Hotel Management
8 Jul 2019 by Edward Gough, Guest Relations Assistant.
Greetings from The Grand. We are always happy to hear that our guests and their four legged friends enjoyed their stay with us. We are very lucky to be located just within the City Walls and hope they that you all got the opportunity to explore during your stay. Thank you for your review and we hope to welcome you and your family back soon. Kindest regards,
Nice room, helpful and friendly staff, good location.
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Comment from Hotel Management
16 May 2019 by Guest Relations Executive
Good morning, Greetings from The Grand. Thank you choosing to stay with us and taking the time to submit your feedback. I hope all is well and that you are having an excellent week so far. We are happy to read that all of your expectations were reached and that you had a wonderful stay with us. We look forward to welcoming you back in the near future. All the best,
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Comment from Hotel Management
25 Apr 2019 by Guest Relations Executive
Good afternoon, Greetings from The Grand. Firstly, I would like to thank you for taking the time to submit your very good 4/5 rating. We hope that all of your expectations were met and that you had a great experience with us. It would be our pleasure to welcome you back in the near future. Kind regards,
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Comment from Hotel Management
1 Apr 2019 by Guest Relations Executive
Good afternoon, Greetings from The Grand. Thank you for choosing to stay with us and providing your excellent 5/5 rating. We hope that all of your expectations were met. It will be our pleasure to welcome you back in the near future. Kind regards,
The room was lovely and the hotel same and the staff very good only thing we didn't like was the breakfast where it's now buffet style so had breakfast in Betty's whitch is very good and memorable also had the tasting menu which I didn't think had much flavour wood definitely stay there again only eat elsewhere which we did
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Comment from Hotel Management
15 Feb 2019 by Grand York
Hello and thank you for taking the time to review your recent stay with us at the Grand. We appreciate all feedback and I am sorry that the dining experiences did not meet your expectations. We regularly recover great feedback from guests regarding our offerings for breakfast and also Hudson’s however this has been noted. I very much hope that overall you had a lovely time visiting York and we wish to have the opportunity to welcome you back to the hotel in the near future. Kind regards, Gary Auker Guest Relations Manager
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Comment from Hotel Management
11 Dec 2018 by Grand York
Hello and thank you for taking the time to review your recent stay with us at the Grand. I very much hope that overall you had a lovely time visiting York and we wish to have the opportunity to welcome you back to the hotel in the near future. Kind regards, Gary Auker Guest Relations Manager
Very dissapointed booked and paid for Executive double but given a cheap standard double with cracked walls ceiling coming off very bad for this hotel its more a 4 star tgan a 5 star .
Bedsheets torn dirty bathmats the staff are not very trained and not helpful.
The manaher doesnt cate about guests needs and has ignored my request to speak to me about this.
The throw on bed was stained like vommit staff here cannot cope with guesys and need improving on their attitude as well as more professional training.
For a 5 star hotel its bad and not acceptable but this is more a 4 star.
Having stayed here on 6 occasions in the last 2 years the staff still cannot get it right .
Offer double rooms with 2 twins stuck together very misleading but clearly the manager doesnt care about guests.
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Comment from Hotel Management
4 Dec 2018 by Grand York
Hello and thank you for taking the time to review your recent stay with us at the Grand. I very much hope that overall you had a lovely time visiting York. On behalf of the team I sincerely apologise for any issues and inconveniences caused on the particular occasion. All comments have been noted for reference and discussion. I can assure you all staff strive to give all our guests the highest levels of service and it is disappointing to hear this was not the case on this occasion. We all wish to have the opportunity to welcome you back to the hotel in the near future and restore your faith in us. Please do feel free to contact me directly if you wish to discuss the experience further as we take all feedback very seriously and very much care about our valued guests. Kind regards, Gary Auker Guest Relations Manager
The hotel was just wonderful, right from the moment the very helpful doorman took our bags so we could go shopping unti it was time to check in ! They knew it was my 60th birthday and left drinks, birthday card and beautiful chocolates in the room for me. We (there was 6 of us) ate at The Rise restaurant in the hotel that evening and the starter and main course of my choice was free as a birthday treat!!!!! Molton Brown toiletries in the large beautiful bathroom too, I truly was in heaven. Thank you all so much guys it was my absolute pleasure to stay here!
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Comment from Hotel Management
26 Nov 2018 by Grand York
Hello and thank you for taking the time to review your recent stay with us at the Grand. I very much hope that overall you had a lovely time visiting York and we wish to have the opportunity to welcome you back to the hotel in the near future. Kind regards, Gary Auker Guest Relations Manager
We have stayed at this hotel 8+ times and have always loved every aspect. This time though we have been dissapointed. The main lobby was dirty and cobwebs in the light fittings. The fridge in the room didn't work, the meal in the restuarant was bland and not nice. The room service trolley wheel came of when they arrived with breakfast and the said breakfast was cold, didnt include everything we had ordered and just not the usual standard. We have always paid a premium to stay at the Grand to experience the high standards but We shall not return!
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Comment from Hotel Management
26 Nov 2018 by Grand York
Hello Rachel and thank you for taking the time to review your recent stay with us at the Grand. I sincerely apologise for the issues on this occasion which is not our usual high standards I can assure you. I very much hope that overall you had a lovely time visiting York and we wish to have the opportunity to welcome you back to the hotel in the near future so we can restore your faith in the Grand. Kind regards, Gary Auker Guest Relations Manager
Within mins of the town centre, Excrllet staff from the time you draw outside to walking into your very large room. Menu choice, food preperation of the highest standard. Well worth its stsr rating
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Comment from Hotel Management
17 Nov 2018 by Grand York
Hello and thank you for taking the time to review your recent stay with us at the Grand. I very much hope that overall you had a lovely time visiting York and we wish to have the opportunity to welcome you back to the hotel in the near future. Kind regards, Gary Auker Guest Relations Manager
About the The Grand Hotel & Spa
Location Station Rise, York, England YO1 6GDRenovations + Closures
The following facilities are closed seasonally every year. They will be closed from 31 December until 31 December:
- Dining venue
Property Features
The Grand Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Event space at this hotel measures 0 square feet (0 square metres) and includes conference rooms. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury The Grand Hotel & Spa. Parking is available for a fee. This 5-star York hotel is smoke free.
- 107 guestrooms or units
- 5 levels
- 0 sq ft of conference space
- 0 sq. m of conference space
- Built in 1906
- Dining venue
- Bar or lounge
- Terrace on the roof
- Business facilities
- Conference space
- Breakfast available (surcharge)
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff members are multilingual
- Storage area for luggage
- Wedding services available
- Newspapers in lobby (free)
- Bellhop
- Lift
- No smoking on site
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Valet parking (surcharge)
Transport
- Airport: Leeds (LBA-Leeds Bradford) (48.9 km / 30.4 mi)
- Train station: York Station (0.3 km / 0.2 mi)
- Parking: Valet parking available for a surcharge
Room Amenities
The Grand Hotel & Spa offers 107 forms of air-conditioned accommodation with laptop-compatible safes and free newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. This York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
- In-room dining (24 hours)
- LCD television
- Digital channels
- Premium channels
- Coffee maker
- Egyptian cotton linens
- Hypo-allergenic bedding
- Shower
- Cribs (surcharge)
- Housekeeping (daily)
- Nightly turndown service
- Newspapers (free)
- Hairdryer
- Laptop safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Climate control (air conditioning)
- Ensuite bathroom
- Unique furnishings
- Unique decor
- Connecting rooms available
- Wheelchair accessible
Food & Drink
For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
The Rise – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Spa Services
Spa at The Grand has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.
- Sauna in spa
- Spa tub in spa
- Number of treatment rooms 4
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
Hotel Policies
Check-in
- Check-in time ends at midnight
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Check-out
- Check-out by 11 AM
Payment types
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for GBP 25 per day.
- Cribs (infant beds) are available for GBP 15 per day.
Pets
- Pets: GBP 25.00 per pet, per stay
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Only service animals are allowed
- Service animals exempt from fees/restrictions
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: GBP 20.00 for adults and GBP 7.50 for children (approximately)
- Valet parking fee: GBP 35 per night
- Pet fee: GBP 25.00 per pet, per stay
- Crib (infant bed) fee: GBP 15 per day
- Rollaway bed fee: GBP 25 per day
- Facilities fee: GBP 25 per person, per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Grand Hotel York
- Grand York
- Cedar Court Grand Hotel And Spa
- Cedar Court Grand Hotel York
You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
