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Heart House NEC

4.0 star property

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Photo gallery for Heart House NEC

Exterior
Bar (on property)
Family Studio | Living area
Shepherd Hut
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
Meriden Road, Nr Meriden, Coventry, England, CV7 8DX
  • Place, Heart of England Events Centre
    ‪2 min walk‬
  • Place, National Exhibition Centre
    ‪17 min drive‬
  • Place, Broad Street
    ‪35 min drive‬
  • Airport, Birmingham (BHX)
    ‪20 min drive‬

Room options

View all photos for Double Room with Private Bathroom

A cozy bedroom with a wooden bed, a small bedside table, and a window with curtains.

Double Room with Private Bathroom

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double with Shower

A bedroom with a four-poster bed, a wooden bench, a nightstand, and a window with curtains.

Deluxe Double with Shower

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet

Chalet

Chalet

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Pod with Shared Bathroom

Pod with Shared Bathroom

Pod with Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Pod with Shared Shower

Pod with Shared Shower | Garden view

Pod with Shared Shower

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Shepherd Hut

Shepherd Hut

Shepherd Hut

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Shepherd Hut

Family Shepherd Hut | Garden view

Family Shepherd Hut

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Pod with Ensuite

Pod with Ensuite

Pod with Ensuite

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Private Bathroom

Family Room with Private Bathroom

Family Room with Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room with Bath

Deluxe Double Room with Bath

Deluxe Double Room with Bath

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Studio

Family Studio | Living area

Family Studio

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room with Bath

Deluxe Double Room with Bath

Deluxe Double Room with Bath

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Chalet

One-Bedroom Chalet

One-Bedroom Chalet

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Forest of Arden Hotel & Country Club
Meriden
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
4.3 out of 5, Excellent, 1,204 reviews
The price is €77
includes taxes & fees
19 Jul - 20 Jul
Forest of Arden Hotel & Country Club

About this property

Heart House NEC

A restaurant, a bar/lounge, and a conference center are available at this guesthouse. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a garden, and a picnic area.
Heart House NEC offers 7 accommodations. Each accommodation is individually furnished and decorated. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Heart House NEC. During your stay, you're just a quick walk from Heart of England Events Centre. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Extended parking available for a fee
  • Amenities include a business center, 7 meeting rooms, and a conference center
  • Onsite recreation includes archery
  • 10 minutes by car from Resorts World Birmingham and 10 minutes from bp pulse LIVE
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 7 meeting rooms.

WiFi is free in public spaces. Heart House NEC also features a terrace, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Coventry guesthouse.

The Quicken Tree - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (GBP 20 per night)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Quicken Tree

Things to do

  • Archery

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

The front desk is open Monday - Saturday (3:00 PM - 6:00 PM)
The check-in location differs from the property location; go to: [Onsite restaurant (6pm - 9pm) or Key Safe in the porch of Old Hall House (9pm - 11pm)]
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [6:00pm - 9:00pm Keys can be collected from our onsite Restaurant. 9:00pm - 11pm keys can be collected from the porch safe of Old Hall House]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: GBP 20 per night
  • Early check-in fee: GBP 25.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property's front desk is open during the following times:
  • Monday - Saturday: 3:00 PM - 6:00 PM
The check-in location differs from the property location. To check in, guests will need to go to Onsite restaurant (6pm - 9pm) or Key Safe in the porch of Old Hall House (9pm - 11pm)
Guests arriving after hours will need to go to the following location to check in: 6:00pm - 9:00pm Keys can be collected from our onsite Restaurant. 9:00pm - 11pm keys can be collected from the porch safe of Old Hall House
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Old Hall House Coventry
Old Hall House
Old Hall Coventry
Old Hall House Guesthouse Coventry
Old Hall House
Old Hall House NEC
Old Hall House, NEC Coventry
Old Hall House, NEC Guesthouse
Old Hall House, NEC Guesthouse Coventry

Heart House NEC Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 330 out of 560 reviews
Rating 8 - Good. 133 out of 560 reviews
Rating 6 - Okay. 48 out of 560 reviews
Rating 4 - Poor. 26 out of 560 reviews
Rating 2 - Terrible. 23 out of 560 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant, lovely staff and simple and easy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Cosy cabin, was clean with only slight signs of wear. Lovely open remote space to sit out in the morning, onsite restaurant and bar was lovely with quirky decorations. 100% will be our go to when travelling from now on!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a shepherd hut. En-suite and warm. Definitely better than the pod
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Room was spotless Staff were great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, will definitely be back.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property with an awesome restaurant and bar would definitely recommend hopefully we can return
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Moke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service friendly staff relaxed atmosphere good facilities
Stayed 1 night in Sep 2025
Verified

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities
Convenient for the conference centre.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover on our way to London.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kate

Amazing place, friendly welcome e at reception by Lia, explained everything. Lovely comfortable and warm chalet and exceptional bar and restaurant with outdoor, covered outdoor and indoor seating. Lovely menu and food and drinks. A fab place to stay, highly recommend
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Kerry

Liked: Staff & service, property conditions & facilities
Clean room apart from bathroom mat had not been changed and was dirty. Good parking, friendly staff. We stayed in room 6 and the family in room 9 came back at 11.30pm having a loud and shouty argument which sounded like they were in our room which woke us and lasted for about 25 minutes and then their toddler screamed and screamed constantly for over 2 hours and you could still hear the parents shouting at each other and swearing, finally got to sleep around 2.30am when room 9 went quiet, ruined our stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Clean unique lodging great stay,cosy lodge
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything absolutely fantastic other than your first impression when you enter the car park once you realise where you’re staying and what’s on offer everything is spot on
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities
240v cables without connector is freely roaming under the bed. Smoke from fan under sink. Crack sink, rotten stairs to the Shepard wagon, no path from carpark and charged for drinks that were included in the food vouchers. And the mattress wad disgusting with springs poking through. I’ll never go back.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Sarah

The staff were lovely. It was quirky, it was fun, it was good value.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful room, fantastic bar & restaurant, my favourite place to stay, very reasonable rates.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Room was very clean and welcoming. Both nights unable to adjust heating and first night was very hot and second night too cold. Second night and following morning there was no hot water so unable to shower. Would have been 5stars but hot water is essential.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mr John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant different overnight stay. The restaurant is great, the food is fantastic. Would highly recommend
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and relaxing stay. Stay at the pods beds comfortable. Staff is friendly and helpful. We will definitely return.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Chrissie

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was given Honeymoon suite which was lovely

It was very good the lady on reception was very friendly and obliging
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tara-Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend and definitely stay again

The cabin was lovely and toasty warm. It was so well appointed and didn’t feel at all cramped. So much better than a hotel. Thr breakfast was beautiful and we have evening meal the night of thr stay and it was delicious and the most fantastic environment. Very surprised and so much to look at
Stayed 1 night in Sep 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay, exceptionally quiet and relaxing and comfortable bed.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great food and friendly staff. Matress was not comfy and had bad back ..
Stayed 2 nights in Oct 2025

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