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4.4 out of 5

"Room was brilliant, lighting could do be brighter (eyesight problems), also could do with hand rails by the outside steps to help get in/out of the ho ... " More

By a verified traveller on Tue 10 Sep 2019

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Hotel Description

During your stay at Westley Hotel, you'll be close to National Exhibition Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.

  • Free WiFi
  • Enjoy British cuisine while dining at The Grill
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, meeting rooms and a car charging station
  • On-site recreation includes bicycles to rent
  • 14 minutes by car from National Exhibition Centre and 9 minutes from The Mailbox

Westley Hotel ratings based on 9 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Westley Hotel

Everyone (7) Family (1) Friends (1)
4 out of 5
Room was brilliant, lighting could do be brighter (eyesight problems), also could do with hand rails by the outside steps to help get in/out of the hotel Staff very friendly and hopeful - first time staying there, will definitely go again!!

Posted by on 10 Sep 2019

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5 out of 5

Posted by on 8 Apr 2019

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5 out of 5

Posted by on 13 Jan 2019

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5 out of 5

Posted by on 3 Nov 2018

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4 out of 5
Very cozy, nice staff and good atmosphere in the bar. They always show the football in the downstairs bar and the staff are really helpful. I like this hotel a lot and it is my go to place when I have meetings in Yardley

Posted by on 27 Apr 2018

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Comment from Hotel Management

24 May 2018 by Alex

Thank you for your review, we hope to see you again soon!

4 out of 5

booked for Crufts

Pros: styling, clean, lovely staff
Cons: I would prefer a shower cubicle over a shower over a bath, but thats just my personal preference.
Location: didn't go out of my room
large free car park, smooth check in, offered to carry bags to my room. Lovely room, very clean, and warm, lovely comfortable bed. Free wi-fi which didn't keep dropping out as it does in some hotels. didn't eat in the hotel and left too early for breakfast, so unable to comment on the food, however the munge looked nice. I will re-book when I go back to the NEC, 15 minute drive to NEC

Posted by , from Devon on 9 Mar 2018

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Comment from Hotel Management

14 Mar 2018 by The Westley

Thanks for your review Jo, hope to welcome you back again soon!

4 out of 5
Pros: Staff friendly and willing to assist if required.
Cons: Update some of the furnishings and paintwork in the hotel
Friendly welcome and receptionist was very helpful. Cooked breakfast was nice and hot, with plenty of choice. The only negative was the noise from the disco which didn’t end until midnight due to a wedding reception taking place.

Posted by , from Norfolk on 12 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by The Westley Hotel.

Hi Martin Thanks for your positive review. We are currently planning some building works for the hotel and paintwork and furnishings are high on the list. Please do come back again soon and we hope to have redecorated by then.

4 out of 5

Hotel well located for our needs.

Pros: staff friendliness
Very pleased overall. Happy with stay Very good staff/helpful

Posted by on 2 Feb 2018

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Comment from Hotel Management

2 Feb 2018 by The Westley Hotel

Thanks for your review. Glad you enjoyed your stay with us, hope to see you again soon. The Westley Hotel Team X

5 out of 5

Great Value!

Good value for money, spotless and the staff are lovely

Posted by on 1 Aug 2012

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Property Features

There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Westley Hotel also features barbecue grills, a garden, and concierge services. For a fee, parking is available. This Birmingham hotel is smoke free.

  • 37 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Birmingham Spring Road Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Westley Hotel offers 37 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Combined shower/bath
  • Cots (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer available
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily.

The Grill – This restaurant specialises in British cuisine and only serves dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Guests can access their accommodation through a private entrance.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.
  • Cots (infant beds) are available for GBP 15.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in is available.

  • Grey water recycling system
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Private entrance
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 per person
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per night
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Westley
  • Best Western Westley Birmingham
  • Best Western Westley Hotel
  • Best Western Westley Hotel Birmingham
  • Westley Hotel
  • Westley Hotel Hotel
  • Westley Hotel Birmingham
  • Best Western Westley Hotel
  • Westley Hotel Hotel Birmingham
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.