Mercure Glasgow City Hotel

3.0 star property

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Photo gallery for Mercure Glasgow City Hotel

View from room
In-room safe, desk, iron/ironing board, free WiFi
Reception
Meeting facility
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

View in a map
201 Ingram Street, Glasgow, Scotland, G1 1DQ
  • George Square
    ‪2 min walk‬
  • Buchanan Street
    ‪3 min walk‬
  • Glasgow Royal Concert Hall
    ‪6 min walk‬
  • Glasgow (GLA-Glasgow Intl.)
    ‪13 min drive‬

Room options

Privilege, Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(56 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Glasgow City Hotel

Hotel with a restaurant, steps from George Square
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite. Housekeeping is available on request.
Mercure Glasgow City Hotel offers 91 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Glasgow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Mercure Glasgow City Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from George Square. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at Ingram St Cafe Brasserie, a brasserie that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Guests have great things to say about the location and the helpful staff
  • Steps from George Square and 3 minutes by foot from Buchanan Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Mercure Glasgow City Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Glasgow hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM.
Ingram St Cafe Brasserie - This brasserie specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ingram St Cafe Brasserie

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 15 per day
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Glasgow City Hotel Mercure
Hotel Mercure Glasgow City
Mercure Glasgow City
Mercure Glasgow City Hotel
Mercure Hotel Glasgow City
Mercure Glasgow City Hotel Scotland
Mercure Glasgow City
Mercure Glasgow City Hotel Hotel
Mercure Glasgow City Hotel Glasgow
Mercure Glasgow City Hotel Hotel Glasgow

Mercure Glasgow City Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 319 out of 1001 reviews
Rating 8 - Good. 391 out of 1001 reviews
Rating 6 - Okay. 190 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good as usual. Dinner service was a bit slow. Overall excellent. Thank-you.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kylie trip

Very friendly staff, great location and a very clean room
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Tried to charge us £20.00 to check in 40 minutes early No chance
Stayed 1 night in Jun 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location
Stayed 1 night in Jun 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. One member asked us to wait on room being readied and then disappeared forgot about us waiting. Lady at reception made up for his stupidity.
Stayed 1 night in May 2025

4/10 Poor

Kevin

Disliked: Amenities, property conditions & facilities
Asked if I could move room even stated I was more than happy to pay extra if I could be on other side of hotel. My issue was an external air conditioning or refrigeration system fan that was echoing up the enclosed space where my room was located. Reception were more than happy to assist though my complaint was not 1 they had heard before. I explained that I was checking out 0430 and that I’d be asleep early. They happily moved me to another room. From the 7th floor to the 4th floor still on the same side and closer to the recurring fan noise. Earplugs purchased at supermarket were a blessing
Stayed 1 night in Jun 2025

10/10 Excellent

Carol-Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We did not need parking. Rooms are clean and beds are comfortable. Signed up for points which the hotel suggested. Breakfast was very nice.
Stayed 1 night in Jun 2025

8/10 Good

Huw

Travelled with partner
Liked: Cleanliness, staff & service
Great location, very helpful and friendly staff. Only negatives were no air conditioning and no power sockets or USB next to the bed.
Stayed 3 nights in May 2025

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with good facilities eg hairdryer, kettle, tea, coffee etc. Very comfortable twin beds as requested in an adequate space. Perfect for a short stay. Excellent breakfast for a small supplement.
Stayed 1 night in May 2025

10/10 Excellent

Mark, Aberdeen

Liked: Cleanliness, amenities, property conditions & facilities
Clean, modern lovely team
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, friendly and helpful staff. I will be back next time I'm in Glasgow.
Stayed 1 night in May 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff was great! Hotel was clean and breakfast was good. However, the rooms were extremely small with no furniture or drawers to put clothes in. Not even a bench to put luggage on. We had to pile our clothes on chairs. Its really a hotel for 1 or 2 nights only. No plugs by the bedside, only on the desk. Not a leisure hotel. Great location.
Stayed 9 nights in May 2025

4/10 Poor

Tammy, Calgary

Liked: Staff & service
Disliked: Property conditions & facilities
We arrived later in the evening and parked in the reserved lot but felt very unsafe. Very poor lighting and many people around with no security. Our room was overcrowded with us having to climb over 1 of the beds to get to the other side of the room. Super inconvenient. We ended up cutting our stay short and moving to a different hotel.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in May 2025

4/10 Poor

Stephen

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Ross

Travelled with partner
Disliked: Staff & service, property conditions & facilities
No air conditioning and the room was really hot , struggled to sleep. Reception staff not friendly. Unfortunately we will not stay again
Stayed 1 night in May 2025

8/10 Good

Alexander

Liked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Maximiliano

Business traveller
Liked: Cleanliness, staff & service, room comfort

Basic but works

So the room and everything was basic but good value for money with breakfast included Was convenient for me as I had an event there Good location I don't like carpets in rooms and the fire alarm at 6am did not help But the staff are super friendly and they deserve a Medal Congrats for the customer service
Stayed 1 night in May 2025

10/10 Excellent

dayane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limited space.

No issues other than the size of the room, the double room was tiny.
Stayed 1 night in May 2025

8/10 Good

FRANCIS

Stayed 2 nights in Apr 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Easy acces and parking. Friendly and welcoming staff. Good breakfast and easy checkout.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly helpful staff, lovely breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Jody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025