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Best Western Plus Plaza Hotel

2.5 star property

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Photo gallery for Best Western Plus Plaza Hotel

Exterior
Reception
Premium bedding, down duvets, in-room safe, desk
Free daily buffet breakfast
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
3934 21st Street, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪5 min walk‬
  • Place, The Foundry
    ‪11 min walk‬
  • Place, Gantry Plaza State Park
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking (Shower Only)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking (Shower Only;with Sofabed)

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking (Shower Only;with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Best Western Plus Plaza Hotel

A fitness center, a 24-hour business center, and self parking are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, concierge services, and a 24-hour front desk.
Best Western Plus Plaza Hotel offers 119 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The public transit around Best Western Plus Plaza Hotel gets good marks from our customers. During your stay, you'll be close to Grand Central Terminal. You'll find features like free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • 5 minutes by car from 5th Avenue and 5 minutes from Rockefeller Center
WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Plaza Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Long Island City hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch HDTV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per night
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hotel Plaza
Plaza Hotel Best Western
Best Western Plaza Hotel Long Island City
Best Western Plaza Hotel
Best Western Plaza Long Island City
BEST WESTERN Plaza Hotel Long Island City, New York
Best Western Plus Plaza Hotel Long Island City
Best Western Plus Plaza Long Island City
Best Western Plus Plaza
Best Western Plaza Hotel New York City
Plus Plaza Hotel Long City
Best Western Plus Plaza Hotel Hotel
Best Western Plus Plaza Hotel Long Island City
Best Western Plus Plaza Hotel Hotel Long Island City

Best Western Plus Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 449 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alvenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay.
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, pretty good breakfast!
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is near the subway, clean, great staff.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Best Western. The room came with complimentary WiFi, breakfast, and everything was very clean.
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service staff was friendly and helpful. The hotel itself is in good condition, and very clean. Great place!
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was really nice and clean
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

MD. Ilias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staffs and services
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Linsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The hotel was super clean. The staff were very friendly.
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything-staff, breakfast, wi-fi, proximity to subway- was great. The neighborhood is shabby but felt safe.
Stayed 4 nights in Aug 2022
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the queen bridge Metro station making it easy to get into Manhattan very easy
Verified review

8/10 Good

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems pretty reasonable and clean inside for the price
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in the area. Surroundings are a little rough.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Estefania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best choice for people visiting the city. The most comfortable bed and pillows ever. The staff is wonderful and the dining hall had many options for breakfast. Again, the most comfortable king bed!
Verified review

8/10 Good

Devinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel but breakfast closes at 9!
Stayed 3 nights in Jun 2022
Verified review

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place but parking is not easily accessible
Verified review

10/10 Excellent

Lu

Liked: Cleanliness, staff & service, property conditions & facilities
Great Services
Stayed 2 nights in Jan 2023
Verified review

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the subway station
Stayed 8 nights in Sep 2022
Verified review

10/10 Excellent

ilkwon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean facility
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast not included and the limited menu was crazy expensive.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place, very comfortable and convenient. The breakfast includes scrambled eggs, a variety of breads, bacon or sausage, yogurts with your choice of toppings, etc. Best hotel breakfast I’ve had in years. The subway is just two blocks away.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Bjoern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, we always stay in. The surroundings are well, Ghetto. Housing Projects around the corner, but never Felle unsafe!
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel was comfortable, the staff were friendly and helpful. Overall the place was clean but did look a little worn. The breakfast was good but the dining rooms are on the small side so ended up taking the food back to our rooms to eat. The location is good and close to a subway station that takes you right into the heart of New York.
Stayed 4 nights in Oct 2022
Verified review

6/10 Okay

Alex

Long Island City first timer.

Location was very good. Staff was excellent. Very accommodating. Super friendly. Left some items after check out and they contacted me immediately.
Stayed 3 nights in Jul 2022
Verified review

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and employees were very helpful! Elevator was very slow, take the stairs if you are in a hurry.
Stayed 4 nights in Jul 2022

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