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Voyage Hotel

2.0 star property

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Photo gallery for Voyage Hotel

Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Interior
Deluxe Room, 1 Queen Bed
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
37-10 11th Street, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪6 min walk‬
  • Place, Gantry Plaza State Park
    ‪14 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪4 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen Bed Handicap Accessible

1 Queen Bed Handicap Accessible

1 Queen Bed Handicap Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Voyage Hotel

Hotel in Long Island City with a 24-hour front desk
A business center, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include ATM/banking services.
Voyage Hotel offers 56 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Long Island City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they enjoy the overall property condition at Voyage Hotel. During your stay, you'll be close to 5th Avenue. Free WiFi in public areas and a business center are available.
  • Free WiFi
  • Amenities include a business center, an elevator, and an ATM
  • 6 minutes by car from 5th Avenue and 7 minutes from Central Park
WiFi is free in public spaces. There's an onsite business center. The business-friendly Voyage Hotel also features tour/ticket assistance, an ATM, and an elevator.

This Long Island City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Voyage Hotel Long Island City
Voyage Long Island City
Voyage Hotel Hotel
Voyage Hotel Long Island City
Voyage Hotel Hotel Long Island City

Voyage Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 226 out of 1004 reviews
Rating 8 - Good. 194 out of 1004 reviews
Rating 6 - Okay. 160 out of 1004 reviews
Rating 4 - Poor. 127 out of 1004 reviews
Rating 2 - Terrible. 297 out of 1004 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jasmine

Stayed 1 night in Oct 2025

4/10 Poor

Irene

Disliked: Staff & service, property conditions & facilities
This is the most basic hotel- crazy that it’s so expensive. Also, they make you give a $100 cash hold when you check in w
Stayed 1 night in Oct 2025

6/10 Okay

Leonard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Moncef

Was okay
Stayed 1 night in Oct 2025

4/10 Poor

Irene

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

Pedro

Stayed 4 nights in Oct 2025

10/10 Excellent

Tim

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Oct 2025

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Thank you for your response regarding my recent complaint about the Voyage Hotel. I would like to emphasize that the issues I experienced were entirely due to Expedia’s decision to include this hotel in your vendor listings and advertise it as a suitable accommodation. Presenting a hotel in this manner, when it clearly fails to meet basic standards of safety, cleanliness, and professionalism, is misleading to customers and effectively induces them to make bookings under false pretenses. As a reputable business, Expedia has a responsibility to ensure that the properties it promotes maintain acceptable standards. Misrepresenting this hotel in your listings is not acceptable and directly caused the inconvenience and distress I endured. I firmly believe that issuing a full refund for the charges incurred is not only justified but is also the best way to protect Expedia’s reputation and demonstrate commitment to customer satisfaction. I am confident that Expedia would prefer to resolve this matter promptly, rather than risk me sharing my experience and thoughts about this incident on social media and other public forums. Simon
Stayed 2 nights in Sep 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was small but clean, AC worked just fine. It is loud there but with ear plugs you’ll be fine. Keep in mind if you book with Expedia there’s a 100$ cash deposit up front but you’ll receive it at check out. If you’re using the subway it’s about a 15 min walk from the nearest station. Overall, our stay was pretty good for the price!
Stayed 3 nights in Sep 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness
Check-in and Staff: Upon arrival, I found the front desk staff to be a bit standoffish, which initially made me feel unwelcome. However, by my last day, the clerk had warmed up considerably and was much friendlier. Hotel Conditions: The hotel's conditions were fair, though it could definitely benefit from some updating. Deposit Policy: A notable point of concern for me was the hotel's deposit policy. They only accepted cash deposits, which I found unusual. The deposit amount varied: $50 for direct bookings and "travel velocity" bookings, and $100 for Expedia bookings. While the deposit was fully refunded upon check-out, the cash-only requirement was a bit strange. Overall: Ultimately, you get what you pay for at the Voyage Hotel. I went in without high expectations and was pretty satisfied with my stay.
Stayed 2 nights in Sep 2025

2/10 Terrible

Phillip

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was dirty, small and outdated, and there were a number of different colored hair strands on my sheets. It felt very gross, I checked out early and found a new hotel, especially after I saw multiple reports of bed bugs at the hotel in the last 3 months.
Stayed 3 nights in Sep 2025

6/10 Okay

Yomaira

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Okay
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good relationship between price and benefits
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service

Not great not terrible

Overall, I think this hotel is a good choice. I had to switch rooms twice—my first room was on the first floor with windows that wouldn’t close, and the second room had an AC that didn’t cool properly. Aside from these issues, the location is excellent, with easy access to public transportation, and my experience was generally positive. With some improvements to maintenance, this could be an outstanding stay.
Stayed 1 night in Sep 2025

8/10 Good

Dion Frederick

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Not would i expected. Pipes on the side of the road not much to do. No pool to go in. The restaurant on the side of the building is ok i tried it and love the food. All around the area is body work shop could use some shopping stores to buy clothes and tennis and sovereigns. Its was ok quiet but could improve more. I came from the Bahamas and i work in the hotel field for over 20 years and i was not really impressed with the rooms not microwave in the room u have to come out your room to go to the front of the front desks to use the microwave there are no place to get ice if u need ice u have to call the front desk and u have to go to the basement to get ice. Me and my wife came from all the way from the Bahamas. The areas are run down and abandoned. No night clubs in the area neither sports bar. For what we paid i really thought it would be better. To be honest i think i will not returned to your hotel it really u guy offer nothing for your costumer to enjoy. I wanted to spend my money with you but you didnt had nothing to offer . No iron in the room. I really appreciate the maid services. But your hotel need more amenities. We spent alot of money to say their but was not impressed at all.
Stayed 7 nights in Sep 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Odd way to run business

It wasnt bad, the issue with that hotel is there ws hardly anyone at the front desk. They had a phone number at the desk that no one ever answered. Luckily another guests saw me waiting and informed me to go across the street as the receptionists runs both hotels by themselves.
Stayed 6 nights in Aug 2025

6/10 Okay

Amoy

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Donna

Stayed 1 night in Jun 2025

10/10 Excellent

Xin

Stayed 2 nights in Sep 2025

2/10 Terrible

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Matthew

Liked: Room comfort
Disliked: Cleanliness

Meh

Cigarette burns on comforter, tiny room, slow elevator, mold in shower, $60 cash deposit required
Stayed 4 nights in Aug 2025

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Arianni

Stayed 3 nights in Sep 2025

2/10 Terrible

Nakaia

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Overcharged for this rinky dink hotel NO PARKING and be ready to leave a CASH deposit
Stayed 1 night in Aug 2025

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