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ibis Southampton Centre

3.0 star property

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Photo gallery for ibis Southampton Centre

Exterior
Standard Room with 1 Double Bed - Harbour view | View from room
Daily buffet breakfast for a fee
Exterior
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪8 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Guildhall
    ‪12 min walk‬
  • Airport, Southampton (SOU)
    ‪17 min drive‬

Room options

View all photos for Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Double Bed

8.0 out of 10
Very good
(179 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(80 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view

7.2 out of 10
Good
(17 reviews)
  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Harbour View

Standard Room, 2 Single Beds, Harbour View

Standard Room, 2 Single Beds, Harbour View

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Novotel Southampton
Southampton City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
4.1 out of 5, Very good, 1,014 reviews
The price is €74
includes taxes & fees
10 May - 11 May
Novotel Southampton

About this property

ibis Southampton Centre

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and 2 meeting rooms
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 454 out of 1165 reviews
Rating 8 - Good. 349 out of 1165 reviews
Rating 6 - Okay. 214 out of 1165 reviews
Rating 4 - Poor. 84 out of 1165 reviews
Rating 2 - Terrible. 64 out of 1165 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Keith

The rooms the letdown passed the sell by date apart from that enjoyed bathroom s especially need work on bath. And net curtains no
Stayed 3 nights in Jan 2026

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service
The bathroom needed updating ..the bath tap was awful. We did not know about having to go to the other hotel for breakfast. No decaf tea or coffee readily available in the breakfast. Beds were a bit small.
Stayed 2 nights in Jan 2026

6/10 Okay

Keith

Liked: Cleanliness
Staff fabulous all of them
Stayed 3 nights in Feb 2026

10/10 Excellent

William

Liked: Cleanliness, amenities
Good place to be
Stayed 1 night in Feb 2026

6/10 Okay

Bryony

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
We were only there a very short time, checked in late & out early due to hospital admission. The receptionist seemed friendly enough but she was the only member of staff we spoke to. The hotel is well situated for City & Port, plenty of car parking, although this seemed a bit expensive compared to other hotels in the area. Room was small & dated but clean and adequate - what you would expect from a budget hotel, it was quite cold in the room the night we stayed, it was also very cold out. No directional control on shower so you either had to have it full in your face or take it out of the holder to use. Probably if I was in the same situation, I would pay a few extra pounds & stay at Premier Inn.
Stayed 1 night in Jan 2026

8/10 Good

Dale

Travelled with group
Room was very clean but tap and toilet roll holder in bathroom loose. Staff very friendly and helpful
Stayed 2 nights in Jan 2026

6/10 Okay

Will

Business traveller
Liked: Cleanliness, staff & service
It was ‘OK’. The room was ok but there was not any hand towels. The shower pressure was not great and curtains were very stained. That said bed was comfortable and has an ok sleep. Note that breakfast is no longer held here. You are made to walk over outside to the neighbour Novotel hotel which wasn’t great in the rain. Lift was dated with you feeling a little uneasy. The display inside doesn’t work and is quite slow. The card reader needed to access the lift has a ‘nack’ to it to work. Overall it was OK. But personally I think I will pay a little extra next time for a little more standard of hotel next time to be honest.
Stayed 1 night in Jan 2026

2/10 Terrible

Rodney

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was lumpy and only had 3 hours sleep .2 sugars,2 milk.poor compare to travelodge.Had to go next door to Novotel hotel for breakfast.not good.
Stayed 1 night in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025

2/10 Terrible

SCOTT

Stayed 1 night in Jan 2026

8/10 Good

Ella

Stayed 2 nights in Jan 2026

6/10 Okay

Clare

Travelled with partner
Liked: Cleanliness
Room was very small. We liked the windows and how they kept out noise from the road. There were unfortunately lots of noises from inside.
Stayed 1 night in Jan 2026

6/10 Okay

Simon

Liked: Cleanliness, staff & service
Reception areas is very nice however rooms are in need of redecoration. We had brown and light blue wood chip on one wall and the bathroom taps very tarnished. Shower curtain also which is one of my pet hates. Nice staff and nice bar area and reception. Money has been spent there but not on the hotel rooms
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

8/10 Good

Marius

Liked: Staff & service, amenities
Rooms are bit wore down and not spotless as you would expect but the bed is comfortable. Room was also surprisingly quiet as requested which deserves a good score. Staff very accommodating accommodating
Stayed 1 night in Jan 2026

10/10 Excellent

russell

Liked: Cleanliness, staff & service, amenities
Friendly staff nice room, good breakfast
Stayed 1 night in Jan 2026

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have Breakfast
Stayed 1 night in Jan 2026

8/10 Good

Gary

Stayed 2 nights in Jan 2026

10/10 Excellent

Aaron

Stayed 1 night in Jan 2026

10/10 Excellent

Jane, Shorwell, Newport

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great welcome staff very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

6/10 Okay

june

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Breakfast was dreadful so didn’t have any and asked for refund of money paid for breakfast. Only offered a credit on account
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Jackie

Stayed 1 night in Dec 2025

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Great welcome, safe and clean area, clean room with nice amenities (tea coffee).
Stayed 1 night in Jan 2026

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