ibis Southampton Centre

3.0 star property

Choose dates to view prices

Photo gallery for ibis Southampton Centre

Exterior
Exterior
Reception
Standard Room with 1 Double Bed - Harbour view
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • Mayflower Theatre
    ‪10 min walk‬
  • WestQuay Shopping Centre
    ‪12 min walk‬
  • Southampton Cruise Terminal
    ‪13 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room with 1 Double Bed - Harbour view

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

  • 13.5 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Harbour View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

ibis Southampton Centre

Hotel with a 24-hour front desk, near Southampton Cruise Terminal
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and 2 meeting rooms
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the breakfast and the location
  • Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.
The Cafe - This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 172 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Vincent

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Basic needs modernising

Helpful staff on late arrival. Hotel bedroom area dated, bedroom n ensuite equally dated. Room was cold, room controller was broken. Bed was at least comfortable. Needs modernising.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Hotel was in a central location near the station,shops,also near the cruise liners.Was an easy check in,room , bathroom were clean.staff were friendly and helpful.had a relaxing stay.
Stayed 2 nights in Feb 2025

6/10 Okay

Robs

Liked: Staff & service, amenities
The room felt a bit run down, and there was an odd smell - on checkin it was very strongly scented but as time went on the scent faded and the smell became noticeable, and very unpleasant. The water pressure was terrible in the shower, felt like getting drooled on rather than a proper shower. The tub was nice though, and the shampoo and soap smelled nice.
Stayed 2 nights in Jan 2025

8/10 Good

Julio, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an acceptable option my only complaints are the heating wasn’t working properly so the room was freezing, also the tubs were to high making hard to get in/out.
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Horrible

This was the worst hotel if you want to call it that. Outdated old and super small cramped space. No Room to walk
Stayed 1 night in Feb 2025

6/10 Okay

Jaida

Stayed 1 night in Jan 2025

10/10 Excellent

Florina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant in the hotel, walk to cruise terminal
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Staff & service, property conditions & facilities
Great for a quick trip, staff were very friendly , very happy with everything
Stayed 8 nights in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

parking worries

great for an overnight stay but the parking sign in / paying is a worry. paid but they didnt take number plate details so there is no association with your vehicle,. and being here for a two day conference I signed in 4 times, drove out to the end and then drove in to restart just to cover myself for a £100 fine. it just doesnt work and not what you want to be thinking about when you are here for a conference.
Stayed 1 night in Jan 2025

8/10 Good

Nilesh

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfectly adequate with friendly service
Stayed 9 nights in Jan 2025

10/10 Excellent

Megan

Stayed 1 night in Dec 2024

8/10 Good

Louise

Liked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location by the train station and very little noise.
Stayed 1 night in Jan 2025

6/10 Okay

Yo

Travelled with family
seems the bed too small for single bed..
Stayed 1 night in Jan 2025

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and price Felt clean and safe and ataff very helpful
Stayed 1 night in Jan 2025

8/10 Good

Ulrik

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely employees, friendly and helpful and eager to help make your stay as good as possible. Breakfast was also a treat, make sure you partake in it.
Stayed 2 nights in Jan 2025

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and services will certainly stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Graeme, Kirkintilloch

Stayed 1 night in Jan 2025

10/10 Excellent

Jitendra

Travelled with partner
Good location. Great price. Food felt overpriced for the quality served.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Liked: Property conditions & facilities
Check in staff very kind and efficient.
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Stayed 1 night in Jan 2025

8/10 Good

PHAN

Travelled with partner
Liked: Amenities
Good
Stayed 1 night in Nov 2024

4/10 Poor

Elena

Travelled with group
Disliked: Staff & service
Room was small but clean enough, no lock on the bathroom door. However we saw a few rats just outside the building after parking (which was £10 a day…) Check in was easy however our room number (me and my friend, both women in our early 20s) was said out loud to a busy lobby which made us feel a little unsettled. We got back to the hotel late at night and had to again say our room number out loud to be let in. Instead of this, a staff member said “What there’s four of you in one room?” as our friends had walked us back and did not open the door (in -2 degree weather lol) until I explained this. Other Ibis hotels I’ve stayed in have been a lot better however :)
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Stayed 1 night in Dec 2024