voco Southampton by IHG

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Air conditioning
Room service

Explore the area

Herbert Walker Avenue, Southampton, England, SO15 1HJ

WestQuay Shopping Centre
‪7 min walk‬
Mayflower Theatre
‪17 min walk‬
Southampton Cruise Terminal
‪18 min walk‬
Southampton (SOU)
‪10 min drive‬

Room options

Room, 1 King Bed, Accessible (Super King)

Excellent

31 sq m
Sleeps 2
1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Super King with View)

Excellent

20 sq m
City view
Sleeps 2
1 King Bed

Standard Room, 1 King Bed (Super King)

Exceptional

Sleeps 2
1 King Bed

Standard Room

Wonderful

20 sq m
Sleeps 2
1 Twin Bed

Standard Room, 1 Queen Bed

Very good

20 sq m
Sleeps 2
1 Queen Bed

Standard Room, 2 Single Beds

Wonderful

Sleeps 2
2 Twin Beds

Similar properties

Pool
Spa
Free WiFi
Restaurant

for 1 room

includes taxes & fees

9 Jul - 10 Jul

About this property

voco Southampton by IHG

Family-friendly hotel with a 24-hour front desk and a restaurant

This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.

Voco Southampton by IHG offers 133 accommodations with video-game consoles and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of voco Southampton by IHG's great location. During your stay, you're just a quick walk from WestQuay Shopping Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi and wired Internet
Enjoy international cuisine while dining at Atlantic Gate
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the clean accommodations and the breakfast
10 minutes by foot from WestQuay Shopping Centre and a 5-minute drive from Southampton Cruise Terminal

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly voco Southampton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Southampton hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Atlantic Gate - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

24-hour room service is available.

Languages

Afrikaans, English, French, Polish, Portuguese

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Uncovered parking on site (GBP 20 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 9.95 for children
A bar/lounge
A restaurant

Restaurants on site

Atlantic Gate

Things to do

TV in common areas

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

2,153 square feet of conference space
Business centre
Meeting rooms

Outdoors

On the waterfront
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

1 building
10 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillow menu

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with satellite channels
Pay films
Video game console

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning (climate-controlled)
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board on request
LED lighting
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property will be renovating select guestrooms starting from December 23, 2024. During renovations, the property will make every effort to minimize noise and disturbance.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 25.00 for adults and GBP 9.95 for children
Uncovered self parking fee: GBP 20.00 per night
A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

voco Southampton by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Debra

Travelled with partner

25 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was right beside the cruise port! Terrific location and the staff were so nice! Also close to sightseeing. Great stay!

Stayed 1 night in Feb 2025

8/10 Good

Kevin

25 Mar 2025

Liked: Staff & service, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Victoria

24 Mar 2025

Liked: Cleanliness, staff & service

The property was undergoing renovation at the time of my stay so some areas were unattractive and noisy. The room I had however was clean, spacious and comfortable. The hotels location is convenient to the cruise terminal and was the reason for my choosing this hotel.

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

22 Mar 2025

Superb

Superb as always from the staff to the rooms

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with partner

21 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel will be excellent all round once renovations complete. Perfect location for cruises and central shopping. We had a fantastic overnight stay even with surrounding building work.

Stayed 1 night in Mar 2025

8/10 Good

Carole Margaret

Travelled with partner

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly, willing to please staff. Superb breakfast even during renovations. Great location for city centre, eating out and for the port. A pity the significant renovations were not mentioned prior to arrival. Refurbished room almost perfect. Big beds, large window, excellent smart TV, tea, coffee, fridge, water and best of all the toiletries. However, the wardrobe is far too small and there was no thought given to space for hanging up a hand towel and two bath towels.

Stayed 3 nights in Mar 2025

10/10 Excellent

Margaret

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I liked everything staff looked after me i felt safe and my room was very nice and clean a very comftable bed

Stayed 1 night in Mar 2025

6/10 Okay

Kathleen

Travelled with family, Travelled with group

15 Mar 2025

Good location, on going renovation makes the facility not very presentable. Toilet not flushing well, fire alarm went off at 6:20 AM!!

8/10 Good

Kathleen

Travelled with group

15 Mar 2025

Liked: Cleanliness, staff & service

Hotel staff very friendly. However property entrance and elevators not convenient due to renovation. Fire alarm at 6:20AM.

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

14 Mar 2025

Liked: Cleanliness

Disliked: Staff & service, room comfort

False fire alarm at 6am!

Got woken up by a FALSE fire alarm at 6am and the staff claimed it was due to the steam from someone taking shower....unacceptable, as everyone takes shower there, isn't it? Would the alarm be expected to be triggered by steam from shower? Did not receive any compensation for the lost sleep (sleep was so precious after a long haul flight). Would recommend agains this hotel unless they sincerely apologize and comoensate for our loss.

Stayed 1 night in Mar 2025

10/10 Excellent

Claude

14 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

Patricia

Travelled with family

10 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Obviously, as property is being renovated it means outside of building looks like a bit of a building site. But the renovated rooms and the public areas were lovely, and the staff great. Free parking and coffee as compensation is a thoughtful gesture. Would definitely stay here again.

Stayed 1 night in Feb 2025

8/10 Good

Liz

6 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Great for the cruise terminal

Good location near to the cruise terminal and shopping centre They was a renovation programme on when we visited but this did not impact us for the 1 night stay.

Stayed 1 night in Jan 2025

10/10 Excellent

NANCY

4 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent interaction with Priya on front desk. Beautiful artwork in room. Good room service.

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

4 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Travelled with family

1 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Southampton

One night stopover in a great hotel. The staff were friendly and attentive. The rooms recently refurbed were immaculate. Fabulous bathroom and a comfy bed. Great breakfast with plenty of different food items.

Stayed 1 night in Feb 2025

8/10 Good

Rodger

1 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

On ninth floor in what seems to have been a recently refurbished room. Very nicely done & the room is spacious too,

Stayed 1 night in Feb 2025

10/10 Excellent

Kenny

24 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Business traveller

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Travelled with group

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay to before cruise

Hotel is under construction, which looks horrible from the outside, but most of the inside is beautiful. Restaurant food was delicious and the drinks were very good. Beds were extremely comfortable and rooms clean. Would definitely stay there again.

Stayed 2 nights in Jan 2025

8/10 Good

Martin, Sandown

23 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

New refurbished room. Very very nice

Stayed 1 night in Feb 2025

10/10 Excellent

Kaillie

Travelled with partner

23 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely stay and the hotel is immaculate. Bathroom is very cosy. Bed is super comfy! We have a lovely view of the docks. Buildings works happening but closed off and the works didn’t start until a very reasonable time in the morning. We will be staying again!

Stayed 1 night in Feb 2025

10/10 Excellent

vernon

20 Feb 2025

Stayed 2 nights in Feb 2025

8/10 Good

Neil

Business traveller

19 Feb 2025

Liked: Staff & service, property conditions & facilities, room comfort

Business trip

Hotel is currently under renovation, bedrooms are excellent but reception is still being worked on. Restaurant option not up to usual Holiday Inn quality as several items on menu unavailable when visited

Stayed 3 nights in Feb 2025